Head Housekeeper

1 week ago

York, United Kingdom Roomzzz Aparthotel Full time

Roomzzz York boasts 97 luxury Apartments, located on the banks of the River Ouse, and directly next to Rowntree Park. The Aparthotel has an onsite Gym, Deli, Car Park and excellent staff facilities.

Combining the comfort of a hotel with the convenience of a serviced apartment, our aim is simple: To give our guests more space, more freedom, more of the things they want and less of the things they don't. Simply put, staying at Roomzzz is like having your own stylish city centre apartment, but with someone else to tidy up and bring you fluffy towels.

We are recruiting a Housekeeping Manager for Roomzzz York. A fantastic opportunity to be part of a luxurious brand where our friendly housekeeping team thrive on delivering an excellent guest and member experience.

**Duties**:

- To assign and supervise the work of the Housekeeping team, according to the staffing model.
- Co-ordinate the training and induction of the team ensuring records are maintained.
- Engage and develop the housekeeping team.
- Responsible for the Quality check of the bedrooms, corridors, staircases and public areas for cleanliness and maintenance.
- Create adhoc and additional cleaning tasks and maintain records.
- Responsible for the auditing of stock supplies and submit requests accordingly. Working closely with the Hotel Manager with purchasing requirements.
- Complete required administration and tasks as required by Roomzzz Aparthotel.

**Skills**:

- Passion for cleanliness with a keen eye for detail and high standards.
- A desire to consistently deliver an excellent level of service and improve departmental performance.
- Excellent customer service and communication skills.
- A focus on quality standards of your own work and that of your team.
- Drive to lead a team.

Previous Housekeeping experience is required, either at a supervisory or management level. A high level of flexibility is required to cover changes in services, dependant on the needs of the business.

The working hours for this role are 40 hour per week and you may be required to work weekends and Bank Holidays.

**Benefits**:

- Company Training Program;
- Group social events.
- Bike to Work Scheme
- High Street Discounts
- Be part of an award winning Company
- Excellent Employee discount room rates (including friends and family)
- Free onsite parking & many more

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- On-site parking
- Sick pay
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

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