Sales Administrative Assistant

2 weeks ago


Dewsbury, United Kingdom Femutrade Limited Full time

Sales & Admin Coordinator (Food Distribution) Department: Sales / Operations Reporting To: Sales Manager / Operations Manager Role Overview: We are seeking an experienced and highly organised Sales & Admin Coordinator to join our dynamic food distribution business. This role combines B2B customer relationship management, administrative support, pricing communications, and office coordination. usage and the ability to develop and refine administrative and communication systems to improve efficiency. Key Responsibilities: Customer Relationship Management: - Proactively manage and grow relationships with B2B customers. - Act as a key point of contact for all customer inquiries and support needs. - Prepare and distribute accurate, timely quotations and price lists. - Follow up on quotes, pricing queries, and product availability updates. Administrative & System Support: - Maintain accurate records of customer interactions, orders, and feedback. - Enter and update sales orders using CRM and Ordering systems. - Develop, implement, and optimise administrative processes and tools to streamline operations. Communication & Internal Coordination: - Communicate customer requirements, product demand, and specific requests to the Purchasing and Marketing/Creative Departments. - Notify internal teams of urgent or high priority items and customer updates. - Chase outstanding responses on quotes, product details, price confirmations, and delivery schedules. Data Management & Reporting: - Prepare and send regular pricing updates, customer specific price lists, and internal reports. - Utilise CRM systems to track communication, update records, and manage customer pipelines. - Analyse customer feedback and buying trends to support strategic planning and stock forecasting. Required Skills & Experience: - Minimum 2-3 years of experience in a similar role within food or consumer goods wholesale or distribution. - Proven experience handling B2B accounts, pricing, quotations, and order tracking. - Hands-on experience using CRM systems (e.g. Salesforce, Sage or similar). - Ability to develop, refine, and manage systems for workflow, communication, and reporting. - High level of proficiency with Microsoft Office Suite, particularly Excel and spreadsheets. - Exceptional communication and organisational skills. - Strong maths and numerical calculations - Ability to work independently and as part of a fast paced team environment. Pay: £25,000.00 per year Additional pay: - Performance bonus Schedule: - Monday to Friday Work Location: In person Expected start date: 09/06/2025


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