Credit Controller

3 hours ago


White Horse Business Park, United Kingdom National Trust Full time

Summary At the National Trust every penny of profit we make goes straight back into supporting our special places and the work that we do. So, it’s crucial that we keep on top of our finances. We have a great opportunity for an experienced Credit Controller to joinour team to ensure we do so.

What it's like to work here We’re bigger than you think, we’re more complicated than we appear and we’re larger scale than you’d imagine. We’ve got passionate people in all our teams, and we’ve got so much more we want to achieve. We’re for ever, for everyone and we really mean that.

Our Financial Services Centre is situated in Trowbridge, Wiltshire. We're well placed, with ample parking onsite, a shopping outlet nearby and the town centre only a 10-minute drive away. Your contractual location will be Epsom Court.

We are currently operating a hybrid working schedule structured around three days in the office and two days working at a flexible location. During your training you will be in the office more often and the hybrid working schedule will start once trainingis complete.

What you'll be doing Joining us in this key role in the Credit Control team, you’ll primarily take responsibility for debt management and collections, credit risk assessment and working towards the digitalisation of our service. With both tact and tenacity, you’ll proactivelychase all outstanding accounts to ensure all debt is collected on time. Working on commercial and residential accounts, your work will be hugely varied.

Who we're looking for We recommend you view the full role profile document attached. You don't need to have all the knowledge, skills and experience listed; this just provides a full picture of what is possible in this role. We’d love you to have:

- Excellent written, verbal communication and interpersonal skills. The ability to converse with Finance and non-Finance staff, both internally and externally with the ability to influence at all levels
- Organisational and prioritisation skills, to take accountability and be self-motivated
- Strong commercial awareness
- Strong numerical accuracy, with an attention to detail and ability to interpret and assimilate financial data
- Ability to information gather, problem solve, make decisions, be adaptable and work to multiple tight deadlines.
- Strong IT skills. Microsoft Office advanced level with demonstrable Excel formula and database management skills. Experience in the use of Finance ERP packages. The National Trust uses Agresso (Unit 4)
- Previous credit control experience in a large complex organisation
The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Flexible working whenever possible
- Free parking at most locations
- Free entry to our properties for you, a guest and your children (under 18)
- Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.


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