Quality Assurance Officer

2 weeks ago


Northam, United Kingdom John Charcol Full time

**Overview**:
**Duties**:

- Undertake FLoD adviser file monitoring activities required by the role.
- Facilitate remedial activity on quality issues identified through effective feed-back, monitoring remedial actions to completion.
- Consistently meet the file review standards within prescribed timescales re-quired under the T&C policy.
- Sample testing in response to identified risks and quality concerns.
- Assisting the Compliance Manager with monthly MI / data for timely board re-porting.
- Generate best practice and provide feedback to the business to help improve file quality and record keeping standards.
- Supporting with general Compliance related queries and administrative tasks.
- Actively and positively contribute to the Compliance team.
- Proactively develop and maintain a strong core Compliance knowledge and keep up to date with key regulatory changes.
- To undertake other relevant tasks as required by the Compliance Manager.

**Experience**:
**Essential**:

- Minimum of 2 years’ experience within a regulated or financial services environment.
- Knowledge of the regulatory environment in the UK, and in particular FCA

regulation.

Outlook).
- Good organisational skills and attention to detail.

**Desirable**:

- Previous file review experience.
- Relevant professional qualifications.
- Working knowledge of Business operations and practices.

Join our team as a Quality Assurance Analyst and be part of a dynamic environment where your expertise will contribute to maintaining the highest standards of quality.

Option to work remotely or within the Southampton office. Flexibility to allow for a minimum of 1 office based working day per month.

**Job Types**: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Free parking
- Life insurance
- Private medical insurance

Schedule:

- Monday to Friday

Work Location: In person


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