Hotel Rooms Division Coordinator

3 days ago

London, United Kingdom The Ritz London Full time

**THE RITZ LONDON OVERVIEW**

Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues.

**POSITION OVERVIEW**

We have an exciting opportunity for a proactive and detail-oriented individual to join our team at The Ritz London as a Rooms Division Coordinator within the Rooms Division and Front Office Department.

In this pivotal role, you will support the smooth operation and coordination between the Front Office, Hall Porters, Housekeeping, and other key departments, ensuring exceptional service standards are maintained across the rooms division. You will be responsible for managing administrative tasks and facilitating effective communication to optimise guest satisfaction and operational efficiency.

As a Rooms Division Coordinator, your organizational skills, commitment to excellence, and ability to anticipate operational needs will be essential in delivering the refined service The Ritz is known for.

**ENTRY REQUIREMENTS**
- Previous experience in a Rooms Division role within a luxury hotel environment desirable
- Strong administrative skills and keen attention to detail
- Excellent customer service skills
- Possess the ability to work under pressure and have strong organisational skills
- Great command of the English language, both spoken and written
- Display a polite and professional attitude to internal and external guests

**OUR BENEFITS**
- Highly competitive salary within the luxury London Hotel sector
- Instant reward and recognition scheme
- 28 holidays (including bank holidays)
- Learning & Development opportunities
- Employee discount scheme for Ritz goods and external providers
- Free laundry service for tailored uniform
- Complimentary meals on duty
- Social events and activities
- Season ticket loan
- CODE Hospitality App
- Wellness treatments: massage, chiropody and more
- Pension scheme
- Employee mental health assistance helpline
- Employee Introductory Scheme (£600)
- Training Fund Assistance

INDFOH

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