IT Technician Apprentice

**Working for The Willow Learning Trust**

Under the direction of the Network Manager, you will be responsible for:

- Acting as first point of contact for IT issues.
- Supporting the management and maintenance of the school networks.
- Maintaining computers, Whiteboard and projectors.
- Installing and maintaining software systems as required.
- Stock control and upkeep of related records and inventory.
- Supporting staff and pupils during lesson as required.
- Maintaining internet access, websites used and permissions granted
- Maintaining user accounts across systems
- Diagnosing and resolving hardware, software and end user problems.
- Supervising and running the connection to the Internet.
- Managing and developing the use of iPads including related apps that support learning in the schools
- Undertaking periodic safety checks on equipment and materials, reporting findings to Network Manager.
- Working with teachers to develop IT skills across the curriculum
- Managing anti-virus software
- Carry out other duties of a similar nature from time to time as maybe required by the Headteacher.

**What could the future look like?**
The Willow Learning Trust are committed to developing emerging talent. Individuals can use the apprenticeship plans to jumpstart a successful career in a skilled industry through on-the-job training and online study.
Our goal is to transform you into a fully competent technician, ideally open to accepting a full-time, permanent position within the team, with opportunities for progression in the future.

**Skills, Knowledge, and Expertise** **Experience**

Whilst previous experience is great, we at Tiro are always open to wildcards. We’re not just interested in experience and qualifications; we’re looking for someone with the right attitude and aptitude to fit right in at The Willow Learning Trust

**Qualifications**

It’s about enthusiasm, not school results. In our experience the most successful apprentices are those who are driven to find out more about the sector, can be up front about what they do and don’t already know, are considerate, self-reflective, and impatientto learn the job role

**About You**
To succeed in this apprenticeship, you’ll need bags of enthusiasm, be a fantastic collaborator and be hungry to learn
You will be:

- Able to demonstrate honesty and integrity
- Able to demonstrate enthusiasm and drive
- Confident and able to communicate effectively with all stakeholders
- Able to work as part of a team and organise your own workload
- Able to adapt and be flexible to the requirements of the Trust schools
- An excellent timekeeper with a commitment to good attendance
- Passionate about a career in IT

Even if this doesn’t sound quite like you, but you still think you could do a great job in the role, get in touch. We’re always open to wildcards.

**So how does the apprenticeship work?** At Tiro we’re obsessed with changing lives through science and technology apprenticeships so we can’t wait to have you on board.
Over 18 months, you’ll devote a minimum of 6 hours of your working week on 'off the job’ training. This can include theory training (for example, virtual lessons & online learning), alongside practical training (for example shadowing, mentoring, & time spentwriting assignments. Together this will count towards a Level 3 Information Communication Technician Apprenticeship. You’ll be trained by an expert tutor from Tiro as well as an experienced mentor at The Willow Learning Trust who together, will make sure youdevelop the knowledge, skills, and work habits you’ll need to succeed in your career.
Being an apprentice is hands-on, so you’ll get the chance to learn things you might otherwise not have experienced in a university or college environment.
The best part? You’ll be earning a salary while you gain your qualifications, meaning no huge student loans to pay back at the end of the programme