Evening Team Leader

3 days ago

London, United Kingdom On Verve Full time

**Who is On Verve?**

We bring a fresh approach to the guest services sector by providing service with enthusiasm through our dedicated team of DayMakers. Our solutions have been designed for both Guests and Employees and incorporate the latest workplace trends. Our core ethos is to be the ‘makers of someone’s day’.

**What is a DayMaker, I hear you asking yourself?**

A DayMaker is to have the ability to be the maker of someone’s day by understanding the environment you are in. Take ownership of the surrounding areas to create an amazing employee and guest experience.

**Summary of the role**:
We are actively searching for an experienced and highly motivated **evening shift team leader** with a proven track record in thriving within dynamic environments. Ideally, you will have a background in Workplace and or Facilities, with experience in a fast-paced environment, where you will be required to think proactively, multi-task and demonstrate consistency in the detail. The evening shift team leader must demonstrate strong people and leadership skills, communication and be able to problem solve, ensuring they meet organisational objectives and uphold quality standards.
- Location: 80 Charlotte Street
- Reporting to: Workplace Experience Manager
- Hours: 40 hours a week - 2pm - 11pm
- Hourly Pay Rate: £15.75 - £16.75

**What does an evening shift team leader** **look like?**
- Lead the evening porter team to always uphold the guest services standards at all times.
- Managing all guest experience touch points including meeting rooms, workstations, and copy points.
- Lead and take ownership in all spaces, ensuring a seamless guest experience is provided and managing daily tasks.
- A flexible approach and be able to work well under pressure in a fast-paced environment, while leading a team and delivery consistently high standards.

**It’s all about you**
- Strong communication and interpersonal skills, being able to work alongside multiple internal and external stakeholders in a professional and personable manner.
- Excellent in Customer Service.
- Ability to coordinate and prioritise tasks.
- Attention to detail with the ability to work using own initiative.
- Proven work experience as a porter or similar in a professional organisation
- Be a team player who communicates well with all colleagues.
- You must have a flexible approach and be able to work well under pressure in a busy environment.

**What will happen next?**
- If we feel you have the relevant skills for the role, we will arrange a culture chat, which is a two-way conversation and could lead to an interview if you can demonstrate verve.
- Being passionate about personality means we are dedicated to attracting and retaining enthusiastic and talented DayMakers aka team members from a range of backgrounds and we encourage equal opportunities for all.

**Salary**: £15.75-£16.75 per hour

Expected hours: 40 per week

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday

**Experience**:

- Supervising experience: 2 years (preferred)
- Management: 1 year (preferred)

Ability to Commute:

- London (required)

Ability to Relocate:

- London: Relocate before starting work (required)

Work Location: In person

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