Project Co-ordinator

3 days ago

Bury St Edmunds, United Kingdom SMART Garden Offices Full time

Smart Garden Offices design and manufacture a prestigious range of high quality buildings in their factory near Bury St Edmunds and install across the UK. We are currently recruiting for a full-time **Project Co-Ordinator** to join our busy team.

As a **Project Co-Ordinator** you will be an effective member of the Project Management Team and will have responsibility and overall accountability for every customer; from point of order confirmation right through to completion of installation and into aftermarket care, ensuring each and every element is carried out to the highest standard and timescales are met, resulting in our customers being delighted by our products and service.

**You will be responsible for**;
- Confirming orders to customers in a comprehensive and accurate manner
- Confirming all details of the project and ensuring all areas of the business are fully informed and kept up to date of any amendments
- Proactive customer communications to ensure smooth and professional service at all times
- Ensure timely credit control and process payments through system
- Effectively and optimally manage, along with relevant personnel, the installation and groundwork schedules in line with customer requirements, including reschedules
- Creating and issuing the Works Orders and ensuring all relevant department are updated of any amends in a timely manner
- Handle after market/warranty customer and schedules
- Effectively deal with queries and questions from customers in a professional and timely manner
- Ensure all reporting is completed accurately and on time
- Deliver exceptional customer service internally and externally
- To carry out all aspects of the role effectively and ensure all work carried out is of the highest standard and within required timescales
- Ensure that all regulatory and statutory requirements are met and company policies and procedures are adhered to

**Experience**
- Minimum of 5 years’ experience delivering high quality customer care service
- Project Management experience
- Experience of managing customer concerns to appropriate resolutions

**Skills & Knowledge**
- Excellent communication skills
- Exceptional Customer Service skills
- Exceptional organisational skills
- Good knowledge of all basic software packages

**Personal Qualities**
- Organised, prioritised, methodical and rational
- Professional, positive and team motivational
- Ability to problem solve
- Self-starter, enthusiastic, confident
- Approachable and able to effectively build rapport with a diverse range of people
- Commitment to delivering a high quality service

This position with award winning Smart Garden Offices is offered on a full time with a salary range of £23,000 - £26,000 per annum depending on experience.

If you are looking for your next challenge, naturally self-motivated and would love to be part of a market-leading company then please forward a completely up to date CV and covering letter which outlines your relevant experience for this role to be considered.

No agencies please.

**Salary**: £23,000.00-£26,000.00 per year

**Benefits**:

- Casual dress
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Location: In person

  • Project Co-ordinator

    6 days ago

    Bury St Edmunds, United Kingdom Aran Full time

    About The Role As a Project Coordinator, your primary responsibility will be to oversee the customer journey, starting from the survey phase and concluding with the successful completion of the project. You will be accountable for delivering multiple installation projects within specified timelines and budgets. This position necessitates strong...

  • Project Co-ordinator

    2 weeks ago

    Bury St, Suffolk, United Kingdom Aran Full time £25,000 - £35,000 per year

    About The RoleAs a Project Coordinator, your primary responsibility will be to oversee the customer journey, starting from the survey phase and concluding with the successful completion of the project. You will be accountable for delivering multiple installation projects within specified timelines and budgets. This position necessitates strong administrative...

  • Logistics Co-ordinator

    3 days ago

    Bury St. Edmunds, United Kingdom Lighthouse Personnel LTD Full time

    **Logistics Co-Ordinator** - 'Recruiting for your future success’_ Our client is a supplier of underfloor heating solutions who have been supplying commercial and residential projects across the UK and Ireland for 30 years. Based in Rougham, they are passionate about offering a professional, honest service and are proudof their high-quality products. They...

  • Project Co-ordinator Estate Management

    3 days ago

    Bury St. Edmunds, United Kingdom National Trust Full time

    Summary We’re looking for Project Co-ordinators who can work as a key player in our let estate teams supporting the work on our let estate. You’ll provide a reliable technical support service to a team, ensuring you are the go-to person for helping our teams tonavigate our administrative systems and processes. Our 16 let estate teams are made up of...

  • HSEQ Co-Ordinator

    2 weeks ago

    Bury St Edmunds, United Kingdom Go Traffic Management Limited Full time

    HSEQ Co-Ordinator Department: Claret Employment Type: Fixed Term Contract Location: Bury St Edmunds Compensation: £26,000 - £28,000 / year Description With a client base including Anglian Water, @one Alliance, IWS Highways England, tRIIO and British Sugar, Claret Civil Engineering, a part of the Network Plus Group, is synonymous with the highest standards...

  • Supply Chain Co-ordinator

    5 days ago

    Bury St. Edmunds, United Kingdom ForFarmers Full time

    Job Title: Supply Chain Co-ordinator Location: Bury St Edmunds Contract: Permanent Hours: Full-time Reporting to: Operations Manager Job Req: R8194 What is the role of Supply Chain Co-ordinator at ForFarmers? The Supply Chain Co-coordinator reports directly to the Operations Manager and is responsible for maintaining the administration for the...

  • Project & Service Co-ordinator (Part Time)

    3 days ago

    Bury St. Edmunds, United Kingdom Process Instrument Services Ltd Full time

    **PROJECTS & SERVICES CO-ORDINATO**R Reports to: Engineering Manager Job requirement: To organise and administrate the delivery of Process Instrument Services engineering works to develop customer relationships, delivery opportunities and generate new engineering enquiries. **MAIN DUTIES AND RESPONSIBILITIES** 1. Responsibility for organising and...

  • SHEQ Co-Ordinator

    7 days ago

    Bury St. Edmunds IP AX, United Kingdom Claret Civil Engineering Ltd Full time £25,000 - £28,000 per year

    With a client base including Anglian Water, @one Alliance, IWS Highways England, tRIIO and British Sugar, Claret Civil Engineering, a part of the Network Plus Group, is synonymous with the highest standards of Health and Safety, quality, service and flexibility, with an established track record for delivering our projects on program and within budget.We are...

  • Business Services Co-ordinator

    1 week ago

    Bury St. Edmunds, United Kingdom National Trust Full time

    Are you an engaging individual who is known for their exceptional organisational skills, with a love for delivering first class experiences? We have just the role for you as a Business Services Co-ordinator. What it's like to work here:The team at this Georgian Italianate mansion are in the process of putting together a masterplan which will bring...

  • Nike Project

    13 hours ago

    Bury, United Kingdom Naylor's Equestrian Llp Full time

    Nike Project & Design Co-ordinator | Store Development | Procurement Responsible to: Elaine Wilson Department: Property, Store Development Location: Bury UK Hours: 40 Hours Per Week Role Overview: As a Nike Project & Design Co-ordinator within the Property Store Development team, you will play a supporting role in the design development and delivery of Nike...