Medical Receptionist

5 days ago

Birmingham, United Kingdom Downsfield Medical Centre Full time

We are a small, friendly practice with a growing patient list and team. We are looking for an approachable team player who can work independently, possesses strong IT skills (speed and accuracy), and has a working knowledge of medical terminology. Flexibility to cover holidays and absences is essential, along with a calm and caring demeanor.

Medical Receptionists are the first point of contact for patients, either face-to-face at reception or via telephone, handling patient inquiries. Responsibilities include:

- Meeting and greeting patients
- Telephone reception and message service
- Documentation management
- Making appointments on the computer
- Filing and scanning clinic letters
- Ensuring patient confidentiality at all times
- Updating records
- Liaising with patients and clinical team members
- Issuing repeat prescriptions
- Patient-related administrative tasks

Essential requirements:

- Previous reception and administrative experience
- Ability to work independently and in a team
- Availability to work extra hours when needed
- Excellent IT skills
- Professional demeanor
- First-rate telephone manner
- Confidence in liaising with patients and clinical team members
- Highly organized
- Strong administrative skills
- Ability to work under pressure

Desirable:

- Previous GP Surgery reception experience
- Experience using SystmOne clinical system

Salary and Benefits:

- Salary will be dependent on experience

**Job Types**: Part-time, Temporary contract

Pay: From £11.44 per hour

Expected hours: No more than 20 per week

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

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