Mobile Mechanic

4 days ago

Norwich, United Kingdom RAC Full time

**Mobile Mechanic (SMR) - £35,000 OTE - Norwich** RAC are launching our new **"We Come to You"** mobile SMR (service, maintenance, repair) service, and we are looking for experienced Mobile Mechanics to join our ranks as #OrangeHeroes In this role you will bring the garage to our customer's driveway or a safe place of work Taking out the stress of people having to find time in their day to get to a garage for any maintenance needed on their vehicles. We’ll provide you with a fully kittedout vehicle with all the tools you’ll need to enable you to deliver an exceptional service every time. **As a Mobile Technician withRAC you’ll...** - Carry out servicing / repairs at a convenient and safe location as per the customer’s request - Be able to work unsupervised and can take ownership of members' problems and provide a solution - Keep up to date with training and technical developments of cars whilst maintaining a knowledge of the industry - Treat all customers professionally and courteously which ensures RAC’s high reputation is maintained - Support other SMR Technicians in the field, learning and defining best practice to ensure we are operating effectively and with safety being a key - Continuously improve practices and ways of working to drive and champion efficiencies and knowledge - Be able to work under pressure and to see a job through to completion - Have a flexible approach to the required service delivery to meet the needs of the business **Whatyou’ll need...** - Knowledgeable about the Mobile SMR product, market, and direction - Level 3 City & Guilds, IMI, NVQ etc. In relevant study - Fully flexible to be able to deliver an exceptional service outside office hours when required - Experience of working remotely and delivering service - Demonstrated good relationship skills across a wide team - Ability to deal with customers at all levels - Planning, organising and prioritisation skills - Practical working experience within the motor trade working with different types of light vehicles including the ability to use diagnostic procedures **In return for yourhard work and commitment you’ll receive**: - A highly competitive base salary with an OTE of £35,000 - Fully supplied vehicle with all the equipment required - Pension and life cover - Generous holiday entitlement - Breakdown cover for you and your household - Access to our Flexible Benefits Scheme We are in a period of growth and are looking to the future to how we can all work together to be the number one destination for all driving services. As part of this we are taking steps to increase our Mobile Technicians' services, giving our customers completepeace of mind. Together we are all **#OrangeHeroes**Be a part of our journey

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