Sales Team Leader

6 days ago

Chorley, United Kingdom Heat UK Full time

**Sales Team Leader**
**Chorley**
**To £30k plus benefits**

Our new market leading multi discipline Contact Centre client based in Chorley are now growing the operation due to contract wins and organic growth.

As a result they have the need for a Sales Team Leader to manage a team of busy Sales Executives to join the business.

The role is to oversee an outbound team of Sales Execs who will be managing the product out to the B2B and B2C client base.

**The Role**:
As a hands on Sales Team Leader you will manage, motivate and inspire your team.
You will provide support and develop your team to allow them to excel and deliver against sales targets.
You will have an excellent ‘can-do’ attitude and able to adapt to ever-changing business requirements

**Key Responsibilities**:

- Lead your team and ensure they fully understand their main driver to achieve target and hit SLA/KPIs
- Ongoing development planning to drive performance through effective communication and documentation
- Plan ahead based on current issues and analysis of previous stats
- Deliver weekly plans through daily performance & stat reviews
- Performing coaching, one to one reviews
- All compliance is adhered to by ensuring paperwork is clear, concise and legible with all areas completed for review by senior management
- Keep up to date with any company updates

**Key Requirements**:

- Must have at least 1 year experience in a management position within a call centre environment
- Set a constant example in terms of behaviour and setting standards
- Gains feedback and analyse the way you communicate
- Always consistent and professional
- Understands the revenue of each sale required to get the cost per seat
- Understands the basics of client requirements/financials & top line figures/performance trends
- Analytical and problem-solving skills
- Good understanding of Inbound and Outbound telephony/dialler systems
- Excellent communication skills
- Highly motivated, pro-active and enthusiastic

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£30,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus scheme

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