Tattoo Consultant

**Are you passionate about tattoos? Do you have experience in delivering excellent customer service? This might be the role for you.**

Established in Cheltenham in 2008, No Regrets now has four studios across the country with the clear vision to connect tattoo collectors with artists. Creating a unique collaboration through the journey from inspiration and design to tattoo; connection is at the centre of what we believe leads to great artwork on the skin.

**The Job**:
Act as a consultant to all clients as part of the studio sales process, providing advice and recommendations to ensure the best possible service and outcome.

Understand and deliver on KPI’s, working to achieve and exceed the goals of the business. Understand the importance of repeat custom and the value of recommendations.

Have a clear focus on the client's journey, delivering a personal service to each client. Strive to always exceed expectations.

Build excellent relationships with the artists, understanding the different styles and preferences of each artist to match them perfectly with each client.

Work proactively within all aspects of the role, showing care and attention to detail with every task. Have a knowledge of all Front of House processes and collaborate with our Studio Coordinators to ensure consistent service througout the studio.

**An understanding of the tattoo process and being able to advise clients effectively is essential to this role.**

**About You**:
An interest in tattoos and new innovations within the industry is essential.

An understanding of the tattoo process from enquiry through to aftercare, is also desirable.

Self-starter with a proactive approach to understanding a growing business.

Previous experience in a luxury brand, ideally within customer service or sales, of at least 5 years is essential.

You will need to be personable and confident around new people, as you will be meeting new clients frequently and working with a diverse team.
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- Occasional travel between studios may be required so you will either need a full, clean driving licence with access to a car, or be willing to travel via public transport.

This role is not a tattoo apprenticeship, nor will it lead to one.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Bristol: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 5 years (required)
- High-end sales: 2 years (preferred)

Work Location: One location