Community Support Worker

**Community Support Worker**

**Shropshire**

**21 hours per week**

**£13,759.20 per annum**

**Permanent**

**About the role**

This role involves working across Shropshire Mental Health Community Services providing care and support to individuals with diagnosed mental health needs and empowering customers to sustain long term achievements**.**

**What you’ll be doing**
- Deliver and promote a high standard of support for each individual in their home to include demonstrating and advising on good practice.
- Promote individual customers’ independence and choice.
- Advising and assisting in developing a range of social, leisure, work, education or other meaningful activities as appropriate with customers.
- Support customers to take an active role within the community
- To support customers to maintain or establish relationships with friends and family
- Undertake initial and on-going assessments in consultation with the customer, manager and involved agencies.
- To ensure that all of the services recording logs are maintained clearly and accurately.
- To maintain individual customer’s record as determined by the line manager.
- To participate in making written records as per legal and regulatory requirements and as determined by the manager.
- To complete accident/incident/near miss reports in line with policy and procedures.
- To undertake training as required by the service.
- Adhere to Trident Policies & Procedures.
- To work on a rota basis covering days, evenings, weekends, and bank holidays as required.

**Who we’re looking for?**

We are looking for someone with experience of working with a socially excluded group and some knowledge of mental health issues to work with vulnerable customers.

**Why join us?**

This is not just a ‘job’ this is the feeling of knowing that you are part of something bigger and being able to go home each day with job satisfaction and pride in what is achieved by Trident Group every day.

Our purpose is putting people and communities at the heart of our services and the safe homes we provide. To deliver against our purpose we will be:

- Trustworthy
- Collaborative
- Accountable
- People Focused
- Caring in all we do

**The benefits**
- 34 days annual leave, plus the option to purchase up to 5 additional days
- A day off for your birthday
- 4 days off when you move home
- Life assurance (3 x salary)
- Employee Assistance programme & wellbeing programme
- Flexible Working options
- Learning & Development opportunities

**Who we are?**

Trident Group has over 60 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 650 staff, works with volunteers and provides training places and apprenticeships for many more.

The Group consists of;
- Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
- Trident Reach, which is a registered care and support charity delivering trauma informed care and support services.

We celebrate Equality, Diversity, and Inclusion and as a trauma informed organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.

As a Disability Confident Committed Employer, we have committed to:

- ensure our recruitment process is inclusive and accessible
- communicating and promoting vacancies
- offering an interview to disabled people
- anticipating and providing reasonable adjustments as required
- supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
- at least one activity that will make a difference for disabled people

**How to apply?**

All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.

At Trident Group, we only consider agency introductions where a signed agreement is in place, and where the agency has been specifically contacted by a member of our People & Culture Team. We do not accept responsibility for any fees related to unsolicited or speculative CV submissions made directly to our employees or outside of the above.