Head of Maintenance

**Hospitality Background**: Proven experience in **luxury hotels, private members’ clubs, wellness & spa environments, or premium restaurant operations** is essential.

**About NEXUS Club London**

NEXUS Club London is a vibrant and exclusive private membership club now open in the heart of Kensington. As part of the prestigious NEXUS Luxury Collection, an elite portfolio of luxury assets and clubs, NEXUS Club London is redefining city living through exceptional service and highly personalized member experiences.

The club offers an exciting and versatile environment, featuring a boutique-style gym, luxurious treatment rooms, e-gaming zones, golf simulators, Ronnie’s Bar, the Club Lounge, The Café, and The Terrace. With beautifully designed spaces for both work and leisure, and a dynamic calendar of bespoke and exclusive events, members enjoy a truly elevated lifestyle experience.

**Our Culture**

At NEXUS Club London, we are proud of our warm, welcoming, and family-like culture. Teamwork is at the heart of everything we do, and we foster an environment where collaboration, mutual respect, and genuine care come naturally. We champion a “big YES attitude,” where positivity and flexibility lead the way.

We expect every team member to take ownership of their role with confidence and self-direction, while also being a dependable part of the wider team. You’ll have the opportunity to work across all areas of the club, engaging in a wide variety of experiences and interactions that keep every day fresh and fulfilling.

**Objective**: _To liaise with the GM on day-to-day operations. To manage the team and department efficiently and work with the club team. The ensure the facility is checked top to bottom every morning and manage repairs promptly. To organise and prioritise daily tasks including IT, AV, Tech issues across the business. This role is operational / admin heavy (50/50) as such flexibility and a hands on approach is a vital requirements. TO be a key communicator in the business, ensure the wider team is fully informed and aware of works that take place on site. _

**Maintenance & Health & Safety Manager - Key Responsibilities**
- Maintain accurate filing of drawings, logs, and compliance records
- Keep all **Risk Proof** and **Health & Safety / Food Safety / Fire Safety** documentation fully up to date
- Manage **planned and reactive maintenance**: PPMs, shower head descaling, temperature checks, filters, refrigeration, and BMS systems
- Conduct regular **site inspections**, identify maintenance needs, and oversee repairs
- Liaise with and manage **contractors and service providers** ensuring high-quality work
- Support and coordinate with all departments on technical and maintenance needs
- Maintain and update **maintenance budgets**, CAPEX forecasts, and key contact lists
- Ensure all **Fire Safety** procedures and training are followed and drills completed
- Lead quarterly **Health & Safety meetings**; review and update policies, risk assessments, and training
- Liaise with local authorities and agencies (EHO, Fire, Legionella, etc.)
- Manage technical operations for **AV, gaming, and event equipment**:

- Maintain **proactive communication** across teams and WhatsApp groups regarding works and schedules
- Be available for emergency call-outs when required
- Act as an **ambassador for the club**, engaging positively with members and families
- Conduct regular inspections of facilities and equipment to identify maintenance needs.
- Perform routine maintenance tasks, including repairs on mechanical systems, electrical systems, and programmable logic controllers.
- Read and interpret schematics to troubleshoot issues effectively.
- Lead and supervise maintenance projects, ensuring they are completed on time and within scope.
- Maintain accurate records of maintenance activities and report on the status of equipment.
- Collaborate with other departments to coordinate maintenance schedules with mínimal disruption to operations.
- Ensure compliance with health and safety regulations in all maintenance activities.

**Experience**
- Proven experience in a maintenance role, with strong mechanical knowledge and electrical experience.
- Previous supervisory or leadership experience is preferred, demonstrating the ability to manage a team effectively.
- Familiarity with project management principles is an advantage.
- Proficiency in English is essential for communication within the team and documentation purposes. This position offers an exciting opportunity for individuals looking to further their career in maintenance while contributing to a dynamic work environment.

Pay: £55,000.00-£65,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free fitness classes
- Sick pay

Work Location: In person