Administrator

**Administrator**

Bellrock is the trusted challenger in UK property services. Driven by insights, powered by technology, and delivered by talented people, we are redefining how real estate is managed.

Since 2003, our people-first and technology-led approach has helped organisations across the UK transform their estates into high-performance, sustainable environments. Through our integrated service modelspanning Technologies, Consulting, Critical Engineering & Jordon, and Intelligent Asset Carewe deliver compliance, quality, and operational excellence while reducing cost and carbon impact.

Our award-winning Concerto IWMS platform, together with mobile solutions from Mobiess and energy analytics from InMetriks, enables smart, data-led estate management at scale.

**How will you be the change?**:
We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you’re in. Because every role plays a part in driving us further. And everyone can be the change. That’s how deliver value for our customers, and building systems that lead the way

And as an Administrator with Bellrock, you’ll do it by
- Administering the site facilities helpdesk operations including processing orders and goods receiving
- Process daily FedEx and occasional DHL shipments from site
- Provide reception cover when required
- Accept incoming deliveries as required
- Provide admin support to Location Manager and service team
- All the tasks associated with working in a busy office and reception area when required, ensuring an excellent standard of services is provided at all times.
- To undertake any specific training when required to do so and overall to have a responsibility towards self-development.
- To ensure the confidentiality of all the company’s and clients’ documentation and information.
- To contribute to team performance and adopt a flexible working relationship with other members of team.
- To maintain compliance with Health and Safety requirements of the business. To be familiar with and comply with the requirements of the company’s procedures.

**What does it take?**

If you’re ready to be the energy that helps us build our business, share our success, and really own it as an Administrator you’ll need
- Good level of GCSE/Degree education including English and Maths
- Excellent spoken and written English
- Confident and assertive customer service skills
- Excellent organisational skills
- Data input accuracy, speed and attention to detail
- Preferably previous experience in a similar role
- Excellent client and customer services professional standards to be maintained at all times plus adherence to agreed protocol and service standards.
- Proactive with a “can do” attitude.
- Team player and willingness to share tasks.
- Ability to work under pressure.

**Working arrangements**

**What can we offer you?**

Upon joining Bellrock, you can expect a comprehensive benefits package including:
20 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us)

Salary exchange pension scheme

Life cover

Paid sick leave

Health Assured employee assistance and wellness program

Enhanced maternity, paternity and adoption leave

Salary sacrifice schemes: Cycle to work

**Private medical insurance( not included with all roles) DELETE IF NOT REQUIRED**

Holiday purchase scheme of additional 5 days per year

Offers and discount scheme designed to save money on everyday shopping and essentials

Healthcare Cashplan

MotorSave Scheme

Refer a friend

Liftshare

Virtual GP

**Free on-site parking. ( Not applicable to all sites)DELETE IF NOT REQUIRED**

**Helping you to shine**

We’ve always encouraged new and different perspectives - and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more.

So, if you join us, you’ll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working, and support for your wellbeing. As well as benefits that can make a difference to your life.

**Ready to start shining?**

Our people are our passion, so we’re all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you’re ready to start your career journey with [BELLROCK], we’re ready to welcome you. It’s a great place to be - the light, the energy, the solution. You.