Outbound Sales Advisor

Customer Sales Advisor Outbound (Remote)

Location: Nationwide

**Salary**: £21,500 per year + Average OTE Bonus of £7,200 per annum

Contract Type: Permanent, Full Time

**The role you’ll do**:
As a Customer Sales Advisor in our busy Outbound department, you’ll get in touch with customers to make sure their appliances are protected. Day-to-day, you’ll:

- Use your brilliant sales and communication skills to upsell products
- Provide peace of mind by finding the right solution for every customer.
- Build rapport with customers, get to know their individual needs and put their interests first.

**What else to expect**:
In a 2-week training programme you’ll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience.

You’ll work on a shift pattern where you’ll enjoy weekends off (Monday - Thursday: 10:30 - 19:00; Friday: 9:00-17:30).

Working from home on a remote basis.

You will receive two 15mins breaks plus 30mins for lunch per shift.

We’ll provide all the equipment you need, but you must have broadband access.

**The experience and skills you need**:

- A solid background in targeted sales or customer service
- A driven mindset with strong sales skills and a love for hitting targets
- Proven experience of working autonomously or in a home-based position
- Great communication skills - you’re at ease building rapport, listening to customers and demonstrating empathy when needed
- A team player committed to creating an excellent customer experience
- Unflappable and resilient attitude to juggle tasks and bounce back quickly

**Our Benefits**:

- Comprehensive training with clearly defined career progression opportunities
- Regular incentives with amazing prizes to be won
- Annual leave - 33 days annual leave (including bank holidays) with an annual option to buy up to 5 additional days of annual leave
- Health cash plan - employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service
- Pension scheme - matched employer contributions up to 5% of basic salary
- Life assurance - employer funded cover of 4x basic salary
- Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing and support services:

- Salary Finance - access to savings and borrowing through payroll
- Car Leasing - access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand new vehicles
- Travel Loans - interest free loans to help spread the cost of annual travel tickets
- Cycle to Work - tax efficient bike and cycling equipment worth up to £1,000
- Health & Wellbeing - discounted gym membership, online virtual workout sessions, online culinary classes
- OnHand - Giving you the opportunity to be an Eco & Social volunteer via a handy app. Volunteer individually or in groups to get involved in Youth Mentoring, Food Poverty, Homelessness & Elderly help.
- Employee Assistance Programme - specialist advice and support on issues such as finance, relationships, illness and family issues
- Free Domestic & General protection plan - one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends
- Employee discounts - access to discounted Sky TV and mobile packages, together with a range of discounts for 100s of online and high street retailers

**Job Types**: Full-time, Permanent

**Salary**: From £21,500.00 per year

**Benefits**:

- Company pension
- Employee discount
- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay

Work Location: One location