Concession Supervisor

**CHELTENHAM, JOHN LEWIS CONCESSION**

**Who We Are**

Grounded in British heritage and always driven by the belief that better is greater than more, we target a premium menswear consumer who has an inherent desire for quality. Aubin portrays a vision of modern day Britishness.

**The Role**

As an Aubin Concession Supervisor, you will have responsibility for delivering a fantastic customer experience based on knowledge of our lovely product and a desire to talk with our customers about it in a way that will help them to feel looked after. You will also need to support the delivery of the brand’s visual expectations and standards.

You will need to become an ambassador for the brand’s culture both in your appearance and behaviour and will be expected to contribute to your team’s standards.

**Role in Detail...**
- Influence and increase sales in a one to one selling environment
- Build the bond between our brand and our customer by answering queries, providing exemplary service and adapting your approach depending on individuals’ personalities and needs
- Have a deep understanding of our product style, fit, shape and availability
- Support delivery of visual standards
- Processing of delivery and replenishing concession
- Contribute towards concession feedback regarding stock performance
- Ensure a safe and healthy working environment for all, ensuring a high level of housekeeping
- Seek development and training of own skills set to continually improve performance
- You will be a Brand Ambassador, representing Aubin both visually and behaviourally at all times

**Job Types**: Full-time, Permanent

Pay: £25,000.00 per year

**Benefits**:

- Employee discount
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability

**Experience**:

- Fashion retail: 2 years (preferred)
- Retail management: 1 year (preferred)

Work Location: In person

Reference ID: AubinCheltenham