Front of House Staff
2 weeks ago
We are looking for friendly, outgoing and motivated individuals to join our team as Front of House Staff. As a member of our Front of House team, you will be responsible for ensuring exceptional customer service and satisfaction, maintaining a clean and inviting atmosphere, and working with team members to create a positive and enjoyable dining experience for our guests.
**Responsibilities**:
- Greet guests and provide them with a warm welcome
- Seat guests and assist with menu selections
- Provide exceptional customer service to ensure guest satisfaction
- Maintain a clean and organised front of house area
- Assist with setting up and cleaning tables
- Collaborate with team members to ensure smooth service and timely food delivery
- Handle guest complaints or issues in a professional and timely manner
- Follow all health and safety procedures and protocols
- Assist with opening and closing procedures as needed
**Requirements**:
- Previous experience in a similar customer service role preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask
- Positive attitude and willingness to learn and grow
- Ability to work in a fast-paced environment and handle high-stress situations
- Availability to work flexible hours, including evenings, weekends, and holidays
**Salary**: £9.00-£10.00 per hour
**Benefits**:
- Bereavement leave
- Casual dress
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free or subsidised travel
- On-site parking
- Wellness programme
Day range:
- Monday to Friday
Physical setting:
- Bar
- Restaurant
Shift:
- Day shift
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Can you work full-time?
Work Location: In person
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