Front of House Staff

2 weeks ago


Belfast, United Kingdom Gener Full time

We are looking for friendly, outgoing and motivated individuals to join our team as Front of House Staff. As a member of our Front of House team, you will be responsible for ensuring exceptional customer service and satisfaction, maintaining a clean and inviting atmosphere, and working with team members to create a positive and enjoyable dining experience for our guests.

**Responsibilities**:

- Greet guests and provide them with a warm welcome
- Seat guests and assist with menu selections
- Provide exceptional customer service to ensure guest satisfaction
- Maintain a clean and organised front of house area
- Assist with setting up and cleaning tables
- Collaborate with team members to ensure smooth service and timely food delivery
- Handle guest complaints or issues in a professional and timely manner
- Follow all health and safety procedures and protocols
- Assist with opening and closing procedures as needed

**Requirements**:

- Previous experience in a similar customer service role preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask
- Positive attitude and willingness to learn and grow
- Ability to work in a fast-paced environment and handle high-stress situations
- Availability to work flexible hours, including evenings, weekends, and holidays

**Salary**: £9.00-£10.00 per hour

**Benefits**:

- Bereavement leave
- Casual dress
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free or subsidised travel
- On-site parking
- Wellness programme

Day range:

- Monday to Friday

Physical setting:

- Bar
- Restaurant

Shift:

- Day shift

Ability to commute/relocate:

- Belfast: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Can you work full-time?

Work Location: In person


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