Customer Assistance Representative

4 days ago

Middlesbrough, United Kingdom Enterprise Rent-A-Car Full time

**Overview**:
Enterprise has an exciting opportunity for a **Customer Assistance Representative** to join our team in **Teesside**.**

**Salary**
- £11.44 p/hour

**Benefits**
- 25 days paid holidays a year + public holidays
- Life Assurance - 3 x Salary
- Short Term Disability
- Stakeholder Pension
- Our ‘promote from within policy’ means you can go as far as your talent will take you

**Hours**
- 40 hours
- Monday - Friday
- 07.30 - 16:30
- 1 hour lunch

**Location**
- Ross Road, Stockton-On-Tees, TS18 2NN.

**Training and Development**

This role offers fantastic progression opportunities via our in-house training and development program. We encourage all our employees to be the best they can be.... and we reward this commitment with £500 bonuses on completion of each training stage, there are two stages in your initial training. The training program will be around 10 months. As you complete each task on the training roadmap you will mark your completion and you're understanding and competence in that area will be accredited by one of the team. There will be lots of different knowledge checks and activities along the way, so you’ll always be taking the next step in your learning with us. Training and development will be ongoing.
- We’re Enterprise Mobility. A family-owned, world-class portfolio of brands that in the UK includes household names such as Enterprise Rent-A-Car. A Times Top 100 Graduate Employer, we’ve grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. With a $35 billion turnover, nearly 90,000 team members and over 2.3 million vehicles across 95 countries, we’re here to advance the world, one journey at a time. Imagine what we could do for your career?_
- What is certain is that we encourage all of our employees to be the best they can be, and diversity is a priority in all areas of our business. We have been included in The Times list of Top 50 Employers for Women for seventeen years, as well as Stonewall’s index of Top 100 employers for LGBT inclusion in the workplace. We have also been recognised as a Disability Confident Leader, currently rank tenth in the Social Mobility Employer Index as well as being named a Race Equality Responsible Business Champion by BITC._
- Enterprise Mobility is also still family-owned - our CEO Chrissy Taylor is the third generation of the Taylor family to run the company. This allows us to look forward even more confidently to the future, providing the stability we need to pursue the long-term good for our business, our employees and our customers, even in these challenging times._

**Responsibilities**:
**Responsibilities**
- Building customer relationships
- Marketing the business and building long term relationships
- Account Management duties
- Handling customer requests
- Problem solving
- Working to deadlines
- Administration duties

**Qualifications**:
**Qualifications**
- Business standard IT skills, including Microsoft Excel & Outlook
- Excellent communication and customer care skills
- A tenacious, enthusiastic, and flexible disposition
- Experience of call handling/customer service
- Ability to manage multiple deadlines in a contact centre environment or similar customer environment
- Ability to work well as part of a team, and also on your own when required

  • Customer Assistance Representative

    2 weeks ago

    Middlesbrough, United Kingdom Enterprise Mobility Full time

    **Overview**: An exciting opportunity to join Enterprise Mobility as a**:Customer Assistance Representative** The role would be to join our existing team at our location in**:Teesside** **About Enterprise Mobility** Enterprise Mobility manages the largest and most diverse privately-owned fleet in the world through an integrated network of more than 9,500...

  • Customer Representative

    4 days ago

    Middlesbrough, United Kingdom Nationwide Building Society Full time

    On behalf of Nationwide, AMS are seeking a Customer Representative working within our **Middlesbrough**Branch. Our frontline teams deliver Simply brilliant service every day. We know 63% of customers still value a face-to-face service offering and that's why through our Branch Promise we now have the biggest branch network in the UK. **What makes us...

  • Customer Assistance Representative

    2 days ago

    Middlesbrough, United Kingdom Enterprise Rent-A-Car Full time

    **Overview**: Enterprise has an exciting opportunity for a **Customer Assistance Representative** to join our team in **Teesside**.** **Salary** - £10.42 p/hour **Benefits** - 25 days paid holidays a year + public holidays - Life Assurance - 3 x Salary - Short Term Disability - Stakeholder Pension - Our ‘promote from within policy’ means you can go as...

  • Customer Service Representative

    2 days ago

    Middlesbrough, United Kingdom Cleveland Cable Co Ltd Full time

    **Customer Service Representatives** Cleveland Cable Company are currently looking for Customer Service Representatives to work in our Middlesbrough office on a full time, permanent basis. This presents itself as a fantastic opportunity to work for a continuously successful department, to work for a company offering longevity and to become part of a...

  • Customer Service Representative

    4 days ago

    Middlesbrough, United Kingdom Beatz Promotions Limited Full time

    _**IMMEDIATE START - NO PREVIOUS EXPERIENCE REQUIRED - FULL TRAINING PROVIDED**_ We are looking for 8 Sales/Customer service representatives to join our rapidly growing office situated in the centre of Middlesbrough, **to start as soon as able.** We want **motivated, ambitious** individuals to work alongside some of the **best sales advisers in the UK**,...

  • Customer Service Representative

    2 weeks ago

    Middlesbrough, United Kingdom Beatz Promotions Limited Full time

    _**IMMEDIATE START - NO PREVIOUS EXPERIENCE REQUIRED - FULL TRAINING PROVIDED**_ We are looking for 8 Sales/Customer service representatives to join our rapidly growing office situated in the centre of Middlesbrough, **to start as soon as able.** We want **motivated, ambitious** individuals to work alongside some of the **best sales advisers in the UK**,...

  • Customer Services Representative

    2 days ago

    Middlesbrough, United Kingdom Glanbia Performance Nutrition Full time

    Customer Service Representative - 12-month Contract Glanbia Performance Nutrition Join this dynamic team focused on delivering better nutrition for every step of life’s journey! The Opportunity We are looking for a Customer Service Representative to join our Team. You must be able to operate effectively within this scale and pace of change/business...

  • Customer Service Representative

    1 week ago

    Middlesbrough, United Kingdom Endure Enterprises Limited Full time

    No prior experience is necessary as all training is provided, however our clients welcome applicants with any prior expertise or knowledge in customer service or sales roles. **You will be responsible for representing our client with the utmost professionalism.** - Be self-disciplined - Be positive - Be hard working **Duties and responsibilities**: -...

  • Customer Service Representative

    2 days ago

    Middlesbrough, United Kingdom Deuce Marketing Ltd Full time

    Join our rapidly expanding team in Middlesbrough! NO EXPERIENCE NECESSARY! We are now recruiting ambitious new people to our team. If you are - A strong communicator - Self-motivated and have great work ethic - Positive and chatty - Someone who had a tenacious approach to personal development - Passionate about providing a great customer service for our...

  • Customer Service Representative

    1 week ago

    Middlesbrough, United Kingdom Deuce Marketing Ltd Full time

    We are looking for super social, driven people to join our rapidly expanding team in Middlesbrough! NO EXPERIENCE NECESSARY! MUST BE ABLE TO WORK MORE THAN 20HRS WEEKLY. If you - Love speaking to people - Self-motivated and have great work ethic - Positive and ambitious - Are looking to develop new skills for the future - Passionate about providing a great...