Showroom Manager

**Is this role right for me?**

First and foremost, we always want to recruit great people that really understand our values and ways of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out yourrole within Jewson. So if you have a passion for delivering great customer service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit

**As the Kitchen & Bathrooms Showroom Manager, you will**:

- Maximise customer interactions to support the achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice.
- Manage the team to deliver an excellent customer experience and work towards Showroom sales and profit targets.
- Build strong, effective relationships with customers and suppliers, managing feedback accordingly and realising the full potential of all customer interactions.
- Place customer orders with suppliers and advise customers of anticipated delivery dates, scheduling delivery dates to meet customer needs and arranging appropriate transport.
- Advise customers of trading terms and conditions relating to customer accounts as required.
- Ensure all customer orders are fulfilled in a timely fashion, continuously aiming to improve customer experience and supporting all Company initiatives.

First and foremost, we always want to recruit talented people that align well with our values and way of working; we innovate, we collaborate, we're agile, we act with entrepreneurial spirit, and we're supportive of and close to our customers. So, if youhave...
- Previous experience of managing a Kitchens or Bathrooms Showroom - retail or trade - essential.
- Experience of generating sales within a dedicated retail Showroom or other relevant sales environment.
- Knowledge of CAD design and design software. Is beneficial
- Excellent customer service skills and know what a great customer experience looks like, sounds like and feels like.
- Relevant market and product knowledge.
- A proactive, flexible and enthusiastic attitude.
- **A drivers License is beneficial to this role but not 100% necessary**_

**Are Jewson and Saint-Gobain an Inclusive employer?**

We're working hard to be, and we're keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, what football team you support, taste in music, fashion sense or anything else thatmakes you, you

**And what about flexibility?**

The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexiblerequirement or need that you may have for this role. We can't guarantee to meet all requests for flexibility when we are recruiting. But, we promise to listen.