Parts Advisor

6 days ago


Winchester, United Kingdom Snows Group Full time

**Location**

Winchester

**Region**

Hampshire

**Category**

Volvo - Winchester (SVW)
(Parts)

**Vacancy Type**

Permanent/Full Time

**Salary**

£26,000 - £32,000 OTE Competitive salary (Uncapped)

**Job Summary**

**The Driving Spirit**

Based in the South and South-West of England, Snows Motor Group is an AM Top 50 automotive retailer covering 20 brands across 54 franchises. We differentiate ourselves from our competitors by delivering an exceptional level of service to both our customers and manufacturing partners. We are currently on the lookout for a **Parts Advisor** to join our** Volvo** team at Snows Group based in **Winchester**

**Your day**

The **Parts Advisor **role is to satisfy all customer requirements regarding parts and increase all aspects of the parts departments business through structured direct selling.

Your day will include:

- Ensuring a prompt and courteous manner when dealing with customer enquiries, selling the benefits of our products and services, adhering to all trading terms, discounts, and procedures for handling payment for parts.
- Ensure accurate ordering, checking and location of all parts, reporting stock discrepancies and damage to the Service Manager.
- Ensure the safe return of old exchange units and warranty items to the Parts Department, clean and drained of fluids. Make ready for credit return including all necessary paperwork.
- Ensure that all chargeable cases are handled correctly to avoid damage and are returned in a timely manner.
- Pack and load parts correctly to avoid damage or loss, for dispatch to customers via van delivery or postal/carrier services.
- Maintain a good working relationship with all internal and external customers updating prospect records as necessary.

**Have you got what it takes?**
- Able to plan, organise self and meet agreed work deadlines.
- Able to assimilate information quickly and provide considered responses.
- Attention to detail and maintains good, accurate quality of work.
- Technical Qualification or proven experience of working with vehicle parts.
- Abe to communicate effectively with team, manage external relationships and customer relationships.
- PC and web literate.

**Hours of work**:
Monday to Thursday 08:00 - 17:30
Friday 08.00 - 17.00 (with 30 minutes for lunch)

**What is in it for you?**
- Highly competitive salary and bonus scheme.
- Full training and support to help you immerse yourself in the role and Snows values.
- 30 days holiday, inc. Bank Holidays, plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 years anniversary.
- Birthday day off
- Discounted MOTs, Service and Parts.
- Recommend a Friend Bonus/ Introducing a Customer Bonus.
- Life Assurance Benefit.
- Snows Contributory Pension Scheme.
- BEN - Employee Assistance Programme.
- Excellent development opportunities to learn and grow with Snows.
- Role dependant - tool box insurance


  • Parts Advisor

    2 days ago


    Winchester, United Kingdom Jago Consultants Full time

    Job DescriptionOur client is a Main Car Dealership who is looking to recruit an experienced Parts Advisor to join their team. Parts Advisor Role:Working within a small team, you will be focused on delivering a modern and efficient parts service. The main priority will be to maintain a high level of service to the Workshop to ensure technicians remain...

  • Parts Advisor

    1 week ago


    Winchester, United Kingdom Performance Resourcing Full time

    **Parts Advisor** Winchester £25,000 - £30,000 OTE/Annum We are looking for an Experienced **Parts Advisor** for a **Franchised Car Dealership** in the **Winchester** area **Join a friendly local team**, and you’ll soon discover that we’ll invest both in our business and in you. From a comprehensive training and development programme. Together with...

  • Service Advisor

    4 days ago


    Winchester, United Kingdom Performance Resourcing South East Full time

    **Service Advisor - Car Dealership** Winchester We are looking for a **Service Advisor** for a **Premium Franchised Car Dealership** in the **Winchester area.** **A Customer Service Star** who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a...

  • Customer Advisor

    1 week ago


    Winchester, United Kingdom Jones Bootmaker Full time

    We have a part time Customer Advisor opportunity to join our Jones Bootmaker team in Winchester on a 12 hours per week contract. You’ll need good availability as the role will priorotise weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive** people who want to give an amazing service...


  • Winchester, United Kingdom Woodworker's Journal Magazine Full time

    A healthcare service provider in Otterbourne is hiring a part-time NHS 111 Health Advisor. The role involves supporting individuals facing various health crises, ensuring effective communication and care in challenging situations. Candidates should have at least 2 GCSEs and experience in customer services. The company offers competitive pay rates, a six-week...


  • Winchester, United Kingdom Woodworker's Journal Magazine Full time

    NHS 111 Health Advisor Part Time – Otterbourne Join to apply for the NHS 111 Health Advisor Part Time – Otterbourne role at Woodworker's Journal Magazine. Job Summary Join a fast‑paced, dynamic, and ever‑evolving service where every day brings a new challenge and a chance to make a real difference. Ask Yourself Can you support someone experiencing a...

  • Aftersales Advisor

    2 weeks ago


    Winchester, United Kingdom Performance Resourcing Full time

    **Aftersales Advisor - Car Dealership** Southampton, Hampshire £30,000 - £40,000 OTE/annum - Basic salary negotiable We are recruiting an **Aftersales Advisor **for a Premium **Car Dealership in the Southampton **area**.** **A Customer Service Star** who has the ability to work to deadlines and handle sensitive and confidential information. You’ll...

  • Environmental Advisor

    13 hours ago


    Winchester, United Kingdom Kier Group Full time

    We're looking for an Environmental Advisor to join our Transportation team based in Easton Lane Winchester. This role is predominantly based in the Easton Lane depot of the Area 3 contract and will require regular travel to other locations across the SE Region including Area 4. Can you envision a world without transportation links by land, sea, or air?...

  • Service Advisor

    2 weeks ago


    Winchester, United Kingdom Winchester Motor Company Full time

    **Service Advisor - Winchester SKODA** **As a family-owned business, we focus on customer service and value for money. We are a family dealership that cares with over 55 years’ experience in the motor industry. We are passionate about what we do, and we want people who join our team to be equally so, so if you feel you can deliver and want to work for a...


  • Winchester, United Kingdom South Central Ambulance Service Full time

    **South Central Ambulance Service NHS Foundation Trust (SCAS) serve a population of over 7 million and answer over 500,000 urgent calls a year. We employ 4,551 staff who, together with over 1,100 volunteers, enable us to operate 24 hours a day, seven days a week.** We’re looking to recruit a number of NHS 111Health Advisors to join our team that are based...