Hearing Aid Dispenser

Hidden Hearing are looking to recruit a Hearing Aid Dispenser / Audiologist (HCPC Qualified) Based in Sheffield area.

Basic salary - £34,269 with OTE £55,000 plus benefits, company car or car allowance, commission, quarterly and annual bonuses

Hidden Hearing is one of the UK’s leading expert providers of private hearing healthcare, providing life changing hearing healthcare.

You will need to be a HCPC qualified Hearing Aid Dispenser with the desire and ability to provide premium customer care and will have an aptitude for sales. You will also need a full UK driving licence.

**In this role you will be**:
Conducting hearing tests for potential customers in accordance with the HCPC standards of proficiency and HCPC standards of performance, conduct and ethics, and BSHAA code of practice and BSHAA guidelines
Advising on and selling suitable remedial hearing solutions as a result of testing in accordance with the HCPC standards, care of practice and guidelines
Processing orders and carrying out other administrative tasks in accordance with Company requirements
Delivering excellent aftersales service, responding to service calls and resolving issues and queries in a timely and professional manner

You will be employed on a permanent contract, working 37.5 hours per week, Monday to Friday 9.00am to 5.00pm, although some flexibility with working hours in accordance with business needs will be required.

The Company

We make a life-changing difference to people living with hearing loss and we do so through our exceptional colleagues.

It is often said that being part of the Hidden Hearing team feels like working with family and friends, as we pride ourselves on our down to earth, supportive culture. We truly care about each and every member of our team. In fact, we became the first dedicated hearing retailer to be recognised as an members of Investors in People over 15 years ago and in 2021 we were awarded Silver Employer of the Year for the second time.

We encourage colleagues to be actively engaged our organisation. In return we will reward you with a high basic salary and a competitive commission and bonus scheme designed to reward excellent patient care. There is ongoing training and development and opportunities to grow and progress with us so that you become the very best you can be. Other benefits include Private Health Insurance (after qualifying period), 25 days annual leave plus bank holidays and access to LifeWorks Employee Assistance Programme for you and your family.

Hidden Hearing is owned by Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss connect and communicate with the world around them. With over 50 years of hearing healthcare experience, Hidden Hearing has evolved to become the UK's largest, expert providers of specialist hearing healthcare in the private sector. We currently employ over 550 people including around 200 fully qualified Hearing Aid Dispensers and operating from over 70 Hearing Centres nationwide. We help over 30,000 clients each year and conduct over 100,000 hearing examinations, either in our centres, visiting sites or during homecare visits.

We look after our staff too. In 2005, Hidden Hearing became the first dedicated hearing retailer to be recognised as an Investor In People, and we were re-accredited with a silver award in 2017 and again in 2020 following independent assessments. By encouraging our employees to be actively involved in the company, and developed to their full potential we can pass on these benefits to our customers.

At Hidden Hearing, we are also committed to fostering an environment that is diverse and inclusive. We treat our employees with dignity and respect and ask our employees do the same with colleagues and customers.