Counter Assistant

7 days ago

Bury St Edmunds, United Kingdom Woolpit Health Centre Full time

**Vacancy **
- **Pharmacy** **Counter Assistant / Prescription Clerk**

**Hours of work: 37** hours

**Closing date: 9/10/22**

**Interview date**:
**Main Purpose of Job**

To support the Superintendent Pharmacist and Pharmacy Manager in ensuring the safe and smooth running of the Pharmacy.

The successful applicant will be part of the counter team that ensures safe and effective running of the shop. After further training you will be part of the team that issues repeat prescriptions under the direction of the pharmacist, and offer advice on common ailments (and must know when to refer a customer to a pharmacist).

This role reports to the pharmacy manager and works closely with the Responsible Pharmacist; additionally liaising with external organisations as required (e.g. partner agencies, suppliers)

**Duties of the successful applicant will include (this list is not exhaustive)**
- Taking in and handing out prescriptions
- Using computer systems to generate stock lists and labels
- Ordering items
- Receiving, loading, unloading deliveries
- Selling over-the-counter medicines
- Answering customers questions face to face or by phone
- Referring problems or queries to the pharmacist

**Key skills and personal characteristics**
- Accurate and methodical
- Responsible
- Able to pay attention to detail
- Able to understand law and guidelines on medicines
- Able to read and carry out instruction
- To be interested in people’s health
- Able to explain clearly to members of the public
- Work flexibly and have a positive attitude and approach

**It is essential applicants meet the following criteria**
- Hold a Counter Assistant qualification or demonstrate willingness to undergo training to achieve a qualification
- Demonstrate the ability to use own initiative and work efficiently under pressure
- Proven ability to provide good customer service, remain calm in busy periods ensuring a customer focussed approach
- Demonstrate excellent communication skills
- Ability to work unsupervised and as a member of a team
- Good computer skills

**It is desirable applicants meet the following criteria**
- Experience of working in a Pharmacy
- Demonstrate a willingness to develop the role

Additional hours:

- Saturdays on a rota
- Flexibility to work extra sessions for holiday and sickness as required

**Job Types**: Full-time, Permanent, Part-time

**Salary**: £10.07 per hour

**Benefits**:

- Additional leave
- Company events
- Company pension
- Employee discount
- On-site parking
- Sick pay
- Store discount

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Overtime

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