Exposure Control Advisor

2 weeks ago


Hill, United Kingdom World Fuel Services Full time

At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

POSITION: Exposure Control Advisor/Collector

COMPANY BACKGROUND:
World Fuel Services Corporation is a global leader in the downstream marketing and financing of aviation, marine and land fuel products and related services. With revenues in excess of $42 Billion, a global footprint of 60 office locations serving over 200 countries and territories, and over 4000 employees based in 25 countries, World Fuel Services offers its customers a value-added outsource service for supply, quality control, logístical support and price risk management.

Following the acquisitions of the Watson Petroleum and Linton Fuels businesses in 2013/14, World Fuel Services has become a major player in the UK land fuels market

RESPONSIBILITIES:
Watson Fuels, a subsidiary of WFS, requires a Collector who will be responsible for the administration of all activities for assigned accounts within the land industry. Reporting to the Credit Manager, this position will assist customers and internal departments with any enquiries regarding credit control.

Key duties and responsibilities:

- Chase land / lubricants customers for payment of overdue debt
- Ensure accounts are maintained within the agreed payment terms
- Review and discuss with customers, current method of payment and invoicing received
- Updating the systems with collection efforts and progress made
- Generate customer statements
- To log and resolve queries
- To report to management as and when needed on accounts responsible for

PERSON SPECIFICATION (BACKGROUND AND SKILLS):
Essential
- Experience gained as a Collector/Credit Controller is essential.
- Strong objection handling skills
- Experience of delivering high levels of service via telephone.
- Strong numerical ability.
- Strong written and oral communication skills.
- Ability to use Microsoft Excel to an Intermediate standard.



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