Patient Access Officer

7 days ago

Elstree, United Kingdom HCA Healthcare UK Full time

**_This is your opportunity to become a vital part of the UK’s largest private healthcare provider, specialists in complex care._**

**Location**: Elstree WD6 3BS **_(this position is best suited for someone who has a car and can drive)_**

**Contract**: Permanent & full time - 7.5 hour shift per day from 7:30 am till 8 pm

**Salary**: £23,000-25,000 per annum dependent on skills & experience

**Employment Package**: We will look after you with private healthcare insurance for you and your family, contributory pension scheme and a vast range of additional rewards.

Being part of a large, multisite, and established healthcare group, we can offer career progression, development and support to grow internally, in addition to funded courses.

About the Role

We have an exciting opportunity for a Patient Access Officer. As a Patient Access Officer, you will play a vital role in delivering a high-quality service to our patients.

Your duties as a Patient Access Officer will include providing a comprehensive range of administrative services to, consultants and other third parties that will assist in promoting the successful management of all aspects needed to facilitate a seamless patient pathway.

Duties include but are not limited to:

- Ensuring that all patients meet the HCA criteria to enable successful and full financial settlement relating to all patient visits.
- Formally registering pre-admit and admit all patients and guarantee 100% accuracy when requesting and transferring information to HCA database.
- Managing and maintaining the patients record for the duration of their visit
- Keeping all parties fully informed of any deviation to patient journey
- Responding promptly to any patient/third party requests
- Managing cash transactions and the provision of appropriate receipts
- Coordinating and facilitating Radiology, Cardiology, Physiotherapy and other outpatient bookings including consultation appointments for Consultants on CWS.

Ideally, we are looking for someone with:

- Previous Administrative experience is essential, ideally private
- Computer literacy
- Good general level of education
- Excellent spoken and written English
- Knowledge of relevant hospital policies and procedures
- Excellent communication skills

If you would like to join HCA Healthcare UK as a Patient Access Officer and be part of an organisation shaping a healthier tomorrow, we invite you to apply.

LI-JA1

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