Account Set-up Coordinator

2 weeks ago

Egham, United Kingdom Enterprise Rent-A-Car Full time

**Overview**:
Enterprise Mobility is excited to have an opportunity for an Account Set-Up Coordinator to join the Sales Team.

This is a permanent position reporting into our European Head Office in Egham within the Business Administration Department, a team that is comprised of more than 120 employees across our corporate countries, which focuses on integrate technologies, identifying new opportunities and growing market share.

This is a hybrid role with a requirement to be in our European Head Office in Egham, 3 days per week.

The Account Set-Up Team play an integral part in our continued expansion and growth by providing centralised support to the UK & Ireland, EMEA Strategic and Franchise Sales Teams in relation to managing the setup of new and existing accounts for our customers.

With the rapid expansion in the products available to our customers as part of ‘One Enterprise’ - including multi-brands, loyalty programmes, international rentals, Enterprise Car Club, Flex E Rent and Accident Management, we have an opportunity for development of how we support our sales team and customers.

The role will be varied with a large amount of responsibility for your own performance in supporting the sales team with the account set up part of the sales process across multiple areas of the business. As such this role could have huge potential for the right individual looking to pursue a career within sales support.

**Responsibilities**:

- Support the Group UK & Ireland and Franchise Sales Teams with the management of the account set up process for new and existing customers across multiple lines of business.
- Interpret information provided from the Sales Toolkit and complete all associated account set up tasks utilising BOSS 365 (CRM) to manage the workflow.
- Manage risk and financial checks of new accounts with the relevant departments.
- Implementation of booking tools (EHI owned and third party).
- Work closely with the associated support teams such as Flex-E, AIS & IM, CarClub, Implementation
- Administrative support for Telemarketing (TTMC) Leads & Sales Opportunities
- Provide BOSS 365 (CRM) administration support
- Work to identify efficient and effective account set up processes
- Administrative support for Sales Support Projects
- Perform miscellaneous job-related duties as assigned

**Qualifications**:
**Skills/Competencies**
- Proficient knowledge of Microsoft Programs such as OneNote, Word, Excel, PowerPoint, and Outlook preferable
- Knowledge of EHI Rental systems and booking tools
- Analytical and process driven
- Ability to set priorities, organise workload, and solve problems effectively
- Must have attention to detail with ability to multitask and meet deadlines
- Ability to problem solve, adapt, and respond to change
- Excellent verbal and written communication skills and effectively communicate across all levels.
- Ability to work independently and within a team

Please let us know about any accommodations you may need to participate in the recruitment process

Hours - 40 hours per week, Monday - Friday (hybrid 3 days in the Egham office, 2 days working from home)

Salary - £23,000-£25,000, depending on experience

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