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Senior Service Lead
2 weeks ago
**Senior Service Lead**:
**Location**: Dunfermline
**Hours**: 39 hours per week
**Salary**: £28,225.94 per annum
**Please note: This role requires applicants to be drivers with access to their own vehicle, due to the wide geographical area we support.**
**Join Our Team**:
We are looking for a compassionate, experienced **Senior Service Lead** to join our friendly and supportive team in Dunfermline. This is a highly rewarding leadership role where you’ll help deliver person-centred, empowering support to adults with autism and learning disabilities.
At Real Life Options, we provide creative, dynamic and flexible services, tailored to each individual’s needs. You’ll be a key part of a passionate team committed to making a real difference.
**About the Role**:
As Senior Service Lead, you will report to the Registered Locality Manager and work collaboratively with other senior staff to ensure consistent delivery of high-quality, safe and personalised support.
This is a varied and hands-on leadership role that combines operational responsibilities with direct staff support. You will:
- Lead by example, promoting and upholding Real Life Options’ values, policies and procedures
- Provide day-to-day guidance and mentoring to support staff, ensuring best practice across services
- Carry out regular supervisions and annual appraisals to monitor performance and promote professional development
- Oversee training compliance and registration requirements, helping staff stay informed and qualified
- Support and embed a strong health and safety culture by conducting regular audits and checks across services
- Identify and coordinate required maintenance and ensure all documentation meets compliance standards
- Work directly with service users, staff and external professionals to develop, review and update personalised care plans
- Ensure that support plans reflect the individual’s needs, preferences and promote their independence
- Foster a positive team culture that prioritises quality support, continuous improvement and staff wellbeing
This role is essential to the smooth running of services and requires a proactive leader who is confident working both independently and as part of a wider team.
**Shift Pattern**:
- Flexible shift work, including evenings and weekends, is required.
**What We’re Looking For**:
- **Registered (or eligible) with the SSSC**
- **SVQ Level 3** in Health and Social Care (or equivalent qualification)
- **Significant experience** within the social care sector, supporting adults with additional needs
- **Leadership or mentoring experience**, with the ability to motivate and develop others
- **Full UK driving licence** and access to your own vehicle
- Willingness to undergo an **enhanced Adult PVG check**
**Benefits and Rewards**:
We offer a competitive benefits package, including:
- **28 days’ paid holiday** (inclusive of bank holidays, pro-rata for part-time)
- **Accredited training** to support your personal and professional growth
- **Employer contributory pension scheme**
- **Health Cash Plan** (for contracted hours)
- **£10,000 life cover**
- **Employee Assistance Programme**, including 24/7 access to counselling, legal and financial support
- **Reward Gateway** discount scheme
- **Cycle to Work Scheme**
- **Financial wellbeing support**
- **Refer-a-Friend bonus** (terms apply)
- **Recognition and reward initiatives**
**How to Apply**:
**Equal Opportunities**:
Real Life Options is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees.
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