Full Time Team Leader

2 weeks ago

Heybridge, United Kingdom Big Blue Squirrel Self Storage Full time

**Team Leader - MALDON CM9**

The position available is for a Team Leader of 40 hours per week in our NEW store based in Maldon, Essex

Your main responsibility will be to guarantee our Customers an excellent level of service and ensure company standards are of a high level

We are looking for a passionate and enthusiastic member of staff to join our team

**Main Responsibilities include**:
Customer focused position
Propose ideas for local marketing

Take a flexible approach to working as part of a team or individually
Support your store manager in all aspects of running your store
Support your store manager to grow and develop your business
Coach and develop your sales advisors

Dealing with enquiries from prospective customers and existing customers face to face and via telephone
Understanding targets of the business and working towards meeting these targets
Complying with the Health & Safety Legislation
Ensuring the store is running smoothly and efficiently
Ensuring all daily and ad hoc tasks are completed to an excellent standard
Carrying out store housekeeping, cleaning and ensuring the store is always presentable
Administrative tasks such as following up on customer debt, customer account queries and dealing with new enquiries

Completing Customer contracts and ensuring all paperwork is 100% compliant

Ability to multi task in busy situations

Very good Knowledge in Microsoft office (Excel / Word and Outlook)
Confident and professional
Excellent leadership skills
Excellent IT skills and telephone manner
2 Years Minimum experience in a Team Leading/Supervisory position, Sales & Customer Service
Team player and enthusiastic to join and contribute to a fun and constructive work environment

**What we offer**:
40 Hours per week

£24,500 -£25,000 per annum (Depending on experience)

**Your shift’s will be given to you on a rota’d basis and you will receive a 4 week rota in advance which will consist of the following days**

MON, TUES, WED, FRIDAY: 8 hours shifts between 8-6pm
THURSAY: 8 hours shifts between 8-8pm
SAT: 9-6pm Full day shift
SUN: 10-4pm Full day shift

**4 WEEKS TRAINING WILL BE PROVIDED in our THURROCK STORE**

20 Days Annual Leave + Bank Holidays per annum

We offer a pension scheme and a monthly bonus if targets are met

Onsite parking is available for staff members
- **We are an established Self Storage facility based in Thurrock. We have been in business for 8 years and have achieved High Occupancy**_
- **We provide high-quality secure self-storage Essex units for homeowners, students and business owners. Our purpose-built, clean and safe storage units are a suitable environment for all needs.**_

**Salary**: £24,500.00-£25,000.00 per year

**Benefits**:

- Bereavement leave
- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Heybridge: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: TLMALDON

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