Warranty Administrator

2 days ago

Stockport, United Kingdom Williams Group Full time

Williams Group BMW Stockport

Full Time £27,280 OTE

As a family business with more than one hundred years of experience, the Williams Group is one of the leading suppliers of prestige vehicles delivering exceptional sales and aftersales services, the best in the North West. As a long-established professional business, we are continually developing to meet the changing needs of the retail landscape using industry-leading practices and the latest technologies.

We take great pride in delivering excellent service to our customers at all times. With this in mind, the role of every staff member is incredibly important and we are proud to employ some of the best people in the industry. When you join the Williams family, you will receive progressive and innovative training to help you develop skills that will stand you in good stead for a long and successful career with us.

Working 40 hours per week Monday to Friday

Our warranty administrators play an important role within Williams JLR. You will have exceptional administration skills and will be responsible for delivering the highest standards of customer service and satisfaction. We will also expect you to be a team player continually focused on the needs of the customer, ensuring we deliver exceptional service.

Your role will involve every aspect of the warranty process from submitting claims; to monitoring daily warranty reports to checking compliance with the manufacturer’s warranty claims. You have excellent communication skills, with the ability to maintain high levels of accuracy and attention to detail. You will have experience working in a similar role in an automotive retail environment.

We offer excellent working facilities with a competitive salary, together with a host of other employee benefits including:

- Up to 27 days of holidays ( based on length of service), plus 8 bank holidays
- Pension scheme
- Life assurance cover
- Employee reward & recognition schemes
- Annual children’s Christmas party & staff party
- Staff discounts
- Subsidised prestige car scheme for employees
- On-site parking

No Agencies

**Salary**: Up to £27,280.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Commission pay

Application question(s):

- Experience working in a similar role in an automotive retail environment

**Experience**:

- Administrative Assistants & Receptionists: 1 year (preferred)

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