Planning Registration Support Officer

5 days ago


Northampton, United Kingdom Opus People Solutions Full time

Opus People Solutions on behalf of West Northampton Council are recruiting for a Planning Registration Support Officer to join their team on a 3 month contract. This role is based at the Guildhall in Northampton.

**Job Purpose**:
**What you'll be doing**:

- Provide an excellent Customer Service experience for all internal and external customers.
- Admin Support to the Registrations & Support Manager, Registration Officers, Development Management, including Enforcement and Building Control Teams.
- Register and record General Enquires and Solicitor Enquiries within 1 working day and follow approved processes for dealing with the enquiry or passing work onto the relevant officer(s).
- Processing of physical and electronic post within agreed timescales.
- Respond to requests from professional bodies for historical planning history searches within 5 working days.
- Respond to requests from Planning Officers for historical planning history within 1 working day.

**What you'll need to have**:

- Experience of working in an officer environment or similar role
- Good Microsoft Excel, Powerpoint and Word skills
- Customer focused
- Excellent verbal and written communication skills
- Experience of using MasterGov or other Planning/Building Control back office software - desirable
- Experience of any GIS (Geographical Information System) - desirable



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