Supervisor

2 days ago

Gateshead, United Kingdom The Escapologist Full time

Are you looking to join a fast-growing hybrid of experiential leisure and hospitality? The Escapologist's already well established, successful, branch within The White Rose Shopping Centre offers an excellence like no other within the popular destination. The Escapologist's environment and decor which wows with a theme of steam punk and floral influences to enjoy all the bar has to offer. The Venue offers everything from shimmering mocktails and potions to smoking cocktails, this coupled with the biggest attraction, the Escape Rooms, from Magical to Horror.

We are now looking for a reliable, confident individual, driven by career development. There will be vast opportunities for progression and development within the business alongside ongoing incentives and including a bonus scheme and monetary rewards.

Expectations:

- To Support the Management Team within all aspects of Site Management
- Aspects of Stock Management - stock ordering and rotation, and support with data entry and end of weekly/monthly procedures.
- Team Management - Using our in-house HR facilities and ensuring all team are looked after and managed appropriately. Including supporting with Rota’s and Holidays
- On site Duties - Ensuring all tasks are completed to required standards, i.e. Check sheets/Cleanliness/weekly procedures using our integrated systems etc.
- Keeping things new and fresh in the bar, being up to date with latest trends, with a proactive approach to build on what is already effective.
- Working with the Management Team to ensure all daily/weekly/monthly targets and objectives are achieved
- Ensuring reviews on all channels are responded to and maintained, and dealt with appropriately and in a timely manner with reliable complaint handling
- Cash Handling and Basic Office, Admin and Back of house tasks are completed to standard.
- Social Media and Marketing is maintained to the highest standard and quality to effectively promote the business

Benefits include:

- Full Time Contract
- A Clear Outlined Career Progression and Development Plan
- Discounts at All Escapologist Venues
- Excellent Career Progression as The Escapologist group grows
- Multiple discounts with other companies.
- 28 Days Holiday
- Employee benefits throughout the Yorkshire region
- Bonus scheme

**Job Types**: Full-time, Permanent

Pay: £18,000.00-£21,000.00 per year

**Benefits**:

- Casual dress
- Employee discount
- On-site parking
- Store discount

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Tips

Ability to commute/relocate:

- metro centre Gateshead

**Experience**:

- Supervising: 1 year (required)

Work Location: In person

Reference ID: Escapologist

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Every weekend
- Flexitime
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
- Weekends only

**Experience**:

- Supervising experience: 1 year (required)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (required)
- Hospitality: 1 year (required)
- Customer service: 1 year (required)
- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 13/05/2024
Reference ID: Escapoligist

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