Customer Assistant

2 days ago

Carlisle, United Kingdom Vue Full time

**THE TRAILER - THE ROLE**

We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Carlisle.

Vue Carlisle is a 7 screen cinema located in the heart of Botchergate, Carlisle's entertainment and leisure district. Our cinema is easily accessible by car from the M6 and Carlisle train station is less than a 3 minute walk away from the cinema.

**ACT 1 - WHAT YOU’LL BE DOING**

As a Customer Assistant you’ll be responsible for a wide variety of duties across the cinema.

As well as delivering exceptional customer service you will help the cinema to meet daily sales targets by recommending films and up-selling our premium seating options and latest deals on drinks and snacks.

You’ll check tickets, replenish stock and work as part of a team to get each screen ready for the next film in record time, helping to keep the whole cinema clean and tidy so every customer can enjoy the Vue ‘big screen’ experience at its best.

**ACT 2 - WHAT YOU’LL NEED**

You’ll need enthusiasm, confidence, and enjoy working in a busy target driven environment where no two days are ever the same. Previous customer service experience would be beneficial but it isn’t essential as full training will be given.

**THE FINALE - WHY YOU’LL WANT IT**

Great training, a fun environment, unlimited free cinema tickets for you plus three guest passes per week, discounts on food and drinks and other discounts with high-street and online retailers.

There are also fantastic development opportunities for those looking to start a career.

**THE CREDITS - WORKING HOURS**

This is a part time contract; you’ll need to be flexible to work late evening and weekends (sometimes as late as 4AM).

Peak times for us are Friday to Sunday plus school holidays and we are able to offer additional hours during these busy periods.

Part Time position 8-12hrs, more hours available during big film releases and holidays

Part Time position 8-12hrs, more hours available during big film releases and holidays

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