Shift Controller

**Shift Controller**

Widnes

**Salary**: £50,614.20 per annum + Bonus

45 hours per week

Week 1:
Monday - Friday: 6:00am - 3:30pm

Week 2:
Monday - Thursday: 12:30pm
- 10:00pm, Friday 10:00am
- 7:30pm

Fancy working for a company where 89% of its people would recommend as a ‘Great Place to Work’, a place that has recently been accredited by an external party as a ‘Great Place to Work’ who also has double figures of boomerang employees every year? Then we want to hear from you

An exciting opportunity has become available at NRG Riverside within our Widnes depot and we are looking for an experienced Shift Controller/ Supervisor to join the team and help us on our journey to growth. In this role, you will be responsible for the supervision of workshop staff as well as the service and repair of a wide variety of vehicles including refuse trucks. Specialist training will be provided where needed, to develop your existing skills to support our specialist assets. In return for your hard work and dedication, we provide several great benefits, including discounted shopping, cinema, gym membership and a talent development programme so you can see where your development and progression in our business can go.

**Who will you be working for?**

NRG Riverside is the UK’s largest municipal and specialist fleet hire company, we provide specialist vehicles on short and long-term hire, a range of vehicle maintenance packages and we offer a large portfolio of high-quality used vehicles for sale. NRG Riverside has the skills, knowledge, and expertise to support all your operational needs. Established in 1996, we’ve supported our valued customers to rationalise and decarbonise their fleets, save money and improve efficiency by reducing ‘Vehicle Off Road’ (VOR) time.

Extensive experience within the role of HGV Technician, HGV Mechanic, HGV Engineer, Mobile HGV Technician is required

Experience within a role such as Workshop Manager, Supervisor, Foreman, Shift Controller is advantageous
Experience of the management of HGV Technician/ HGV Mechanic/ Workshop staff is advantageous
Experience in the Waste/Recycling industry would be great, but not essential
Municipal experience preferred
Repairs and wheel alignment
HGV Technical qualification - NVQ or City and Guilds equivalent.
Class 2 licence preferred.
Experience of working in a similar role with an understanding of the HGV industry.
Excellent customer service.
Great team player whilst also able to work on own initiative.
Experience in the Waste/Recycling industry would be great, but not essential.
Awareness and understanding of Health and Safety practices.

What will be your duties?

Management and supervision of workshop staff including technicians
Responsible for work delegation, ensuring maximum productivity throughout the workshop
Ability to respond to customer demands and effectively direct workshop staff as necessary
Lead from the front, operating as a HGV Technician
Undertake MOT inspections & final quality inspections ahead of all final test
Coaching and development of workshop staff so that they are effective in achieving right first-time fix
Ensuring workshop staff are aware of and adhere to health and safety legislation
Adhere to quality standards and monitoring including monitoring of vehicle repair process, technician repair process and shift controller repair process
Keep a consistently high-level of customer care throughout the workshop through effective line management, adhering to SLAs, and maintaining VOR tracker reports
Monitoring financial management and operational costs

**The main question is, what are the benefits for you?**

Excellent depot based bonus opportunities up to £3,000
Equivalent of 33 Days annual leave (inclusive of statutory and pro-rata for 4 days)
Salary Sacrifice pension.
Company Sick Pay.
Enhanced Parental Leave.
Employee Assistance Program.
OnDemand GP and face to face counselling sessions.
Online health advice portal.
Benefits portal including retail, leisure, and holiday discounts.
Dedicated training and development to support your career with our business.
Recommend a friend bonus. (Up to £2,000)
Death in Service (available from day one of employment).
Wellbeing programme.
Free onsite parking.
Free uniform.

**How can you apply?**

NRG Riverside has a recruitment process that is fair, inclusive and free from bias and we encourage our applicants to let us know if we can make it more user friendly for them. If our vacancies sound exciting, but your experience doesn’t 100% align, we still want to hear from you and would strongly encourage you to apply. We are proud to be an equal opportunity employer and are committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin ancestry, citizenship status, ve