Admin Assistant

**Admin Assistant - Cowley Hearcare**

**Our Store**
Based in Cowley, we are looking to welcome an administrative assistant to our Audiology team

**What’s on offer?**
- Hours: 40 hours per week including weekend work | Part Time - minimum 3 days per week including weekends considered
- Salary: Up to £12.41 per hour (age dependent)

**Benefits**:

- Extra day off on your birthday
- No weekend working
- Staff discount
- Enhanced sick pay
- Enhanced pay for family leave
- WeCare employee support services
- Access to Headspace App

So, you’re an organised, proactive person, passionate about doing a great job and offering the best customer service? Sounds like you’d be a great fit here. As a Meet and Greet / Admin Assistant in Specsavers Hearcare, you don’t need to have previous admin experience, you just need to be prepared to create an outstanding service and environment for both our customers and team, making sure every patient receives the best care in our stores.

We are looking for people with great organisational and IT skills, superb time keeping, a professional and friendly approach and confidence in communicating at all levels.

Some of the key tasks are as follows
- Explore customer needs thoroughly, and approach customers to offer assistance
- Provide customers with information on how to wear and care for hearing aids
- Provide customers with hearing aid aftercare information
- Utilise the IT systems as required
- Make aftercare calls and run reports
- Undertake banking duties
- Order stock and undertake stock checks
- Work to Specsavers Customer Service Standards
- Actively seek to improve your own skills and product knowledge

**We’re always keen to progress our Hearcare Admin Assistants so for the right person, this role could be your first step to a long and successful career in Audiology