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Junior Credit Controller
2 weeks ago
Posting Description:
**Credit Controller - Fiduciary Accounts (12 Month FTC)**
Aon are looking to recruit a Credit Controller to join our team for a 12 month FTC. This is a hybrid position and can be based in London, Chelmsford or our Humberside office and will also see you working virtually at home.
The Credit Controller will be primarily responsible for voice Credit Control relating to the Aon Retail portfolio delivering enhanced cash flow and reducing debtors. To provide a contact point for external Customers as an interface to the Account Handler who performs the day to day management of the Fiduciary ledger. Be accountable for contacting a set number of clients per day with a view to improve Credit Control, demonstrated by monthly important metrics. Provide support to the Team Lead and ensure functions are fulfilled within the agreed standards and timescales as prescribed by Aon.
**Aon is in the business of better decisions**:
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
**What the day will look like**:
- Performing a daily review of the outstanding Premium report;
- Performing telephony Credit Control for a specific range of Clients;
- Ensuring that the Client has committed to pay by the due date;
- Documenting any reasons for late payment and raise any necessary queries with in the business;
- Escalating any issues to the Team Lead that may impact payment performance;
- Actively developing a professional relationship with contacts;
- Working towards the Aon important metrics and ensure targets are achieved;
- Being available to attend ad-hoc meetings with the Team Leader or Accounts Manager on material issues impacting service;
- Query management and resolution;
- Cash management;
- Working in conjunction with our offshore provider regarding all fiduciary processes, including payments, allocations, reconciliations, queries and statementing;
**Skills and experience that will lead to success**:
- Excellent verbal and written communication skills.
- Strong organisation skill and ability to work under pressure
- Ability to build relationships to achieve results
- Outcome focussed
- Ability to adapt to change
- Microsoft Excel skills essential
**How we support our colleagues**:
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
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