Supervisor

**This is an excellent opportunity for an experienced team member to take the next step in progression or an existing supervisor or leader give themselves a challenge.**

**#Wouldn't it be nice to join a company where your training is more than half an hour shadowing someone who has only been there a week longer than you have? Any new team members will join us a week before we re open after our huge refurbishment, to take part in our training session and trial runs####**

We look for energetic, positive-minded people to work in a fun, fast-paced environment, leading a team with the same values. Leading the standards the business, an existing food, drink and service knowledge in a senior position is essential, and whilst having experience in a premium environment is advantageous, we have a full training program for the person with the right personality and attitude.

You must be happy joining a high volume business and be ready to wow us quickly with your guest focus and enthusiasm for learning.

If you’ve got hospitality, leisure or retail experience in a supervisory position then we’d love to hear from you The Shift Supervisor role is key to our success so we are looking for an Shift Supervisor at this business to be passionate about us as well as our guests.

**THE ROLE**:
Assisting the Management team in the daily running of the business
Lead the team in delivering an excellent guest experience
Training and development of the team

WHAT WE ARE LOOKING FOR:
At least 3 months experience in a supervisory/coaching/Lead team member role
Hospitality, leisure or retail experience
Ability to role model our values and brand standards
Passionate about great service
Enjoys and wants to be an active member of a team
Great eye for detail
Excellent communication skills
Ability to work calmly under pressure
Skilled in organising and planning
Excellent verbal communication
An understanding of what amazing guest service looks like

**Own transport is a must as public transport is not always available.**

**We are an always busy business, so welcome applicants who are flexible around key dates** **and holidays**

Are you outgoing, friendly and engaging?

Do you want to work in a supportive team where having fun and keeping people happy is at the front of what we do?

Do you want the next challenge of taking ownership of your own part of a successful business

Are you able to make instant rapport with people, making lasting customer relationships whilst showing excellent customer service and time management?

Come join us here at The Cliff

We are in an excellent location in Canford Cliffs, situated right at the top of the chine walkway, so walks on the beach around work are a must

**Job Types**: Full-time, Part-time, Permanent. Flexible around school, commitments, and childcare.

Salary is minimum wage plus tips, with additional per hour as a section lead. With the potential to develop to a business supervisor, but even at entry level can be upwards of **£30,000 per annum** pro rata based on;
Wage £10 x 45 hours = £450 per week
Approx. cash tips per week= £60 (based on recent averages)
Approx. card tips per week = £80 (based on recent averages)
=£590 x 52 weeks
**= £30,680 per year**

**The Perks of being one of us;**
- Up to 31k+ per year full time including tips
- **Unlimited, ongoing training**:

- Flexibility of shifts and hours
- **No zero hour contracts**:

- 3 weeks of advance rotas, helping your work/life balance, all managed using our own App
- **HASTEE service offering early part earnings payments**:

- Health and Wellbeing Support
- **Uniform supplied**:

- Learn whilst you Earn, - as well as our in house training, - all employees have the opportunity to take on an NVQ apprenticeship funded by the company at a cost of £3000-£5000 at no cost to you
- **33% Discounts at amazing places, Premium Country Pubs, All Bar One, Miller and Carter, Harvester, Vintage Inns, Toby Carvery and more..**:

- Pick a perk program - offering discounts at many high street names

**Job Types**: Full-time, Permanent

**Salary**: Up to £30,000.00 per year

Additional pay:

- Tips

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift

Ability to commute/relocate:

- Poole BH13 7HX: reliably commute or plan to relocate before starting work (required)