Senior Team Leader

We have a fantastic opportunity to join our growing Operations Team in Coventry for an experience Leader within retail or logistics. This role is essential for managing the day to day operation and maintaining a safe environment. This role will contribute to maintaining and improving performance, as well as promoting learning and development within your team.

**You will also be responsible for**:

- Directly managing up to five Team Leaders
- Managing and distributing resources
- Promote high standards in behaviours and performance.
- Support other functions as required to achieve business goals.
- Following people processes for managing conduct, absence and performance.
- Championing great safety culture across the site.
- Ensuring all team members receive the correct training and support required to perform their role.
- Ensuring all KPI targets are met or exceeded
- Using initiative in decision-making that's right for colleagues, customers and the site.
- Compiling and completing a daily shift operations report.
- Championing company values and promoting engagement within your team.

**To succeed in this role you will need**:

- Experience working as a leader / manager in a comparable role.
- History of coaching and developing new leaders.
- Be able to communicate brilliantly with you own team and senior managers.
- A positive, professional “can do” attitude
- The ability to co-ordinate work efforts amongst a team while retaining accountability
- A leadership style that is engaging and inclusive
- A willingness to continually develop professionally.

**The following would be advantageous but not essential**:

- IOSH managing safely or equivalent experience / qualification
- Leadership and Management NVQ at level 3

What we can offer you
- Continuous opportunities to develop
- Free onsite parking
- Free Electric car charging points
- Subsidence company bus service
- Free breakfast club
- Wagestream (Early access to wages and saving tools)
- Length of Service Awards
- Staff Sales
- Access to E Learning platform
- Employee Assistant Program
- Health Cash Plan (including 24/7GP appointments and gym discounts)
- Mental Health First Aiders
- Company events - Christmas Party, Summer Barbecue
- E points - earn as you spend

Our Group
Founded in 2002, World of Books is a circular economy, for profit company that supports charities and protects the planet by enabling more goods to be reused. We are pioneers in the re-use and recycling of unwanted books, recycling about 80 million books each year, equivalent to around half a million trees.

We achieve this through three direct-to-consumer e-commerce businesses, supported by our own technology.

World of Books
Is the UK’s largest seller of used books online; selling to over 190 countries through our own website, marketplaces and wholesale partners. World of Books inventory is in excess of 4 million books, purchased from UK charities in return for payment and saving their waste disposal costs.
For those books we cannot sell, we ensure they are recycled and turned into products such as newspaper, cardboard packaging and tissue products.

Established in 2013, to buy unwanted books, CD’s DVD’s, Blu-ray and console games directly from consumers via its market leading app. The smart technology enables consumers to use their mobile device to scan a product bar code or to simply tap in an ISBN code from a book for an instant valuation.

Ziffit sells all its books, CDs, DVDs and games via World of Books own website or partner websites such as Amazon and eBay.

World of Rare Books
Sells books published prior to 1970 (including rare, vintage and 1st edition titles) alongside vinyl and other ephemera through our own websites and other marketplaces. This business offers one of the largest selections of pre-ISBN books in the market and is the largest supplier of wholesale vintage books for decoration in Europe.

Our Technology
Our success is underpinned by our technology. We have developed bespoke software solutions to tackle changing market conditions and pricing. Our technology manages our warehouse, streams our stock and extends our reach to over 20 global marketplaces.

Our Vision
To be the leading seller of used books globally, while helping people to reuse and recycle for less through innovation and technology

Our Values
**Responsibility**: We work responsibly, value each other and treat the planet with respect.
**Action**: We take actions that improve our business for customers, colleagues, partners and shareholders.
**Pioneering**: We find new ways to better ourselves, lower our costs and grow our business.

Business for Good
World of Books Group is committed to using its business as a force for good in the world and we take our social and environmental responsibilities seriously. Our business model is designed to do good: helping charities, the environment and providing access to literature. As our business grows, so will its impact across these areas.