Night Concierge

**About The Role**:
**Excellent opportunity as a Night Concierge to provide an overnight presence at The Limes, Manchester making sure our residents are well and our building is secure.**

**About the Service**

The Limes is a 26 unit supported accommodation service for young males aged 16-25 years old, clients who live at our service come from a variety of backgrounds/circumstances including relationship breakdowns, leaving care, rough sleeping or refugees. At the Limes we seek to provide a warm, respectful and supportive environment for clients. We want every young person who walks through the door to feel that The Limes is their home from Day 1. Staff aim to support and encourage the young men throughout their stay/journey with us as they move towards independent living.

**What our staff say**

I love being part of a team that genuinely care about the service and clients, a staff team who strive to make sure that every young person feels safe, supported and encouraged to achieve their hopes and aspirations. Nothing beats when a young person turns up at the front door years after they have moved out, filling you in on everything that they have done/achieved since leaving, these are the moments you feel privileged to have been part of someone’s journey and lucky to do work where you do.

At Saha we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.

The Night Concierge will need to help ensure the safety of residents and the security of the building by being an overnight on-site presence and will:

- Supervise people as they enter and exit the building
- Monitor CCTV
- Ensure the safety and security of the residents, and support them with various needs whenever possible
- Conduct building checks, safety checks (eg fire safety) and maintain a security log
- Engage with vulnerable people who live in the service
- Encourage residents to follow house rules and to avoid inappropriate behaviour

**About You**:
You will instinctively work in a manner that aligns fully with Saha’s delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a night concierge to transforming lives.

You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours. We need you to have:

- Empathy with our client group
- Strong interpersonal and influencing skills
- The capacity to diffuse sometimes difficult situations in a calm manner
- Good time management
- A willingness to work night shift on a rota basis

**Benefits of working as a Night Concierge**:

- £100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service (for permanent staff)
- 26 days annual leave rising to 31 days
- An extra day off on your birthday
- A High Street discount scheme (great savings both on and off-line)
- Pension with life assurance
- Discounted private medical insurance
- Loans available for financial emergencies
- Occupational Sick Pay
- A full Induction package and training relevant to the role
- Long service awards from 2.5 years
- Support to learn and develop your career

**About Us**:
A registered social landlord and one of the leading providers of supported housing in the UK, Saha is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.
- Saha is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment._

Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.