Assessment & Reconnection Worker

5 days ago

London, United Kingdom St Mungo's Full time

**Do you want to work in a role where no day is the same and make a real difference to the lives of people experiencing homelessness in London?**

We are looking for people to join this exciting pilot as Assessment and Reconnection Workers. The service delivers a new approach to preventing rough sleeping, through the provision of accommodation with onsite specialist move-on support to those who are at immediate risk of sleeping rough. The service will provide a route and support for single homeless clients who are presenting to the Local Authority Housing Options or day centres who have not been sleeping rough yet but who are at imminent risk of this happening.

Where homelessness cannot be prevented by the council a referral can be made into the Rough Sleeping Prevention service, which is run across London to support as many people as possible. The service will work in partnership with the local authority to secure onward move-on options e.g. access the council private rented sector (PRS) scheme, advocating for access to supported housing.

In these roles, you will work across 2 of our London locations in Tufnell Park (24/7 Assessment hub space for up to 15 clients), and Clapham (medium support accommodation).

Each site will have a team delivering casework and support, providing each person with a comprehensive assessment of their needs and circumstances, and intensive specialist support to secure move on. In the rewarding role of an Assessment and Reconnection Worker, you will:

- Be part of a busy team environment working closely with those new to, or at risk of rough sleeping.
- Provide a personalised case management service to clients, turning assessment recommendations into practical action plans which fully involves the client.
- Build and maintain effective relationships to support clients throughout their recovery.
- Work on the 7 day weekly rolling rota including early middle, and late shifts.

**About you**

These roles will suit people with experience of working at pace in a public facing environment with the ability to adapt to new situations.
- An understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services.
- Good communication skills and the ability to work with others whilst managing your own time.

If you have a good understanding of the complex issues faced by people experiencing homelessness have the ability to manage complex behaviours, and can work with an empathetic approach, when dealing with people who may be in a difficult personal or emotional situation, we encourage you to apply

**How to apply**

**Closing date: 10 am on 14th May 2025**

**Interview and assessments on: 28th May 2025**

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 - 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.

3 Thomas More Square, Tower Hill, London, E1W 1YW
Telephone: 02038566000

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