Dental Receptionist
2 weeks ago
**Overview**
**Responsibilities**
- Greet patients as they arrive and provide them with necessary information regarding their appointments.
- Manage appointment scheduling, confirmations, and cancellations efficiently.
- Handle incoming phone calls and respond to patient inquiries in a professional manner.
- Maintain patient records accurately and ensure confidentiality is upheld at all times.
- Process patient payments and manage billing inquiries.
- Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
- Collaborate with dental staff to ensure seamless communication regarding patient care.
**Skills**
- Proven experience in an office or administrative role, preferably within a healthcare setting.
- Excellent communication skills, both verbal and written, with a strong focus on customer service.
- Strong organisational abilities with attention to detail to manage multiple tasks effectively.
- Proficiency in using office software and dental practice management systems is advantageous.
- Ability to work well under pressure while maintaining a positive attitude.
- A team player who can also work independently when required.
Join us in providing outstanding dental care while ensuring our patients feel valued and cared for
**Job Types**: Full-time, Part-time
Pay: £13.00-£15.00 per hour
Additional pay:
- Performance bonus
**Benefits**:
- Company pension
- Free parking
- Health & wellbeing programme
- Private medical insurance
Schedule:
- Monday to Friday
- Weekends only
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Dental receptionist: 1 year (required)
Work Location: In person
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