Customer Service Assistant
3 days ago
**Customer Service Assistant (Nights)**
Hourly Pay: £11.50
Contract (per week): 17 hours
**Your Role**
We are looking for a **Customer Service Assistant** to work during the **night** to support our students and help maintain building standards.
They must be able to commit to 1-2 nights per week, working a shift pattern of **9pm-6am** or **10pm-7am.**
We are open 7 days a week, 365 days a year, 24 hours a day and need people to work a range of shifts and days, this means we can offer great flexibility if required.
In a customer facing environment, your role is to ensure that designated areas of the building, inside and outside are cleaned to high standards. To provide a great customer service to our residents. Being vigilant and ensuring that the building and residents are safe.
**Role Responsibilities**
- Cleaning designated areas to high standards, following cleaning schedule for deep cleaning each room.
- To ensure that all external areas, terrace, smoking areas, binstore are cleaned throughout the evening.
- To provide excellent customer service to our residents and ensure that all residents are always acknowledged and greeted whenever they are met.
- To be vigilant whilst carrying out duties, continuously check for any damage, faults, or defects. If found, follow the reporting procedures to the management team.
- To attend to any query or incident within the residence and resolve the issue promptly.
- To take the lead in the event of an emergency, following procedures and contacting the relevant emergency services, and escalating the issue to Residence Manager.
**What we offer**
- Employee discount schemes - 100s of discounts through our online benefits platform
- Pension scheme
- 28 days holiday each year including the Bank Holidays (pro-rated)
- Your birthday day off
- Recognition programmes
- Opportunities for career progression
- Team parties/events
- Access to 24/7 Employee Assistance Programme - 24/7 for our team members to call and get support and advice on any issues they may be experiencing.
**APPLY NOW**
**Job Types**: Part-time, Permanent
Part-time hours: 17 per week
**Salary**: £11.50 per hour
Schedule:
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- Coventry, CV4 7DU: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person
-
Customer Services Assistance
5 days ago
Coventry, United Kingdom Mobilesentrix Ltd Full time**Job Overview** **Duties** - Provide accurate information regarding products and services, assisting customers with their queries. - Handle customer complaints and resolve issues efficiently while maintaining a positive attitude. - Perform data entry tasks to ensure customer records are up-to-date and accurate. - Upsell products and services where...
-
Customer Service Assistant
1 week ago
Coventry, Coventry, United Kingdom Vita Group Full timeCustomer Service Assistant (Nights) CoventryHourly Rate: £13Contract: PermanentWorking Hours: 9pm – 6am, 2x shifts per weekVita Student's next-level apartment design offers a variety of studios to suit our students lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by...
-
Customer Service Assistant
2 weeks ago
Coventry, United Kingdom Osborne Appointments Full timeAre you a motivated and energetic individual who likes working in a fast paced, customer focused environment? Do you have experience facing customers? If yes, this is a role for you! Osborne Appointments are proud to be working with a large financial client based in Coventry CV3, looking for Customer Service Assistants to join the team. We are looking for...
-
Customer Service Assistant
2 weeks ago
Coventry, United Kingdom Compass Group Full timeAre you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Eurest on a full time basis, contracted to 40 hours per week. As a Customer Service Assistant, you will contribute to a passionate and friendly team working...
-
Customer Service Assistant/supervisor
5 days ago
Coventry, United Kingdom Admiral Slots - Luxury Leisure Full time**Job Role: Customer Service Assistant/Supervisor, Coventry** **Hours per week: 30 hours per week** **Hourly rate: £11.50 - £13.50 per hour** **Shift pattern (if applicable): Must be fully flexible Monday to Sunday to work a range of day, afternoon, evening, overnight and weekend shifts.** **If working between the hours of 11pm and 6am, you will...
-
Customer Service Assistant/supervisor
5 days ago
Coventry, United Kingdom Admiral Slots - Luxury Leisure Full time**Job Role: Customer Service Assistant/Supervisor** **Hours per week: 24 hours per week** **Hourly rate: £11.50 - £13.50 per hour** **Shift pattern (if applicable): Must be fully flexible Monday to Sunday to work a range of day, afternoon, evening, overnight and weekend shifts.** **If working between the hours of 11pm and 6am, you will receive an...
-
Customer Call Hub Adviser
5 days ago
Coventry, United Kingdom Financial Ombudsman Service Full timeLooking for a new challenge? Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply! Customer Call Centre Adviser (Customer Call Hub) Do you want to be the first point of contact in helping us to resolve financial services complaints in the UK? Working hours: Full time is 35 hours per week including...
-
Customer Service Assistant
2 weeks ago
Coventry, United Kingdom Dougall Off Licence Limited Full timeWe are looking to recruit a new team member for our Nisa store in Coventry. The store is based in the heart of the residential area of Coventry and is a hub for the local community. As a Store Team Member, you will provide excellent levels of customer service and provide support for customers as and when they need your help. You will also ensure the store...
-
Night Customer Service Assistant
7 days ago
Coventry, United Kingdom Admiral Slots Full timeJob Role: Night Customer Service Assistant Hours per week: 30 Hourly rate: £12.24-£14.24 Shift pattern (if applicable): Monday to Sunday, Full Flexibility, Night shifts and weekends required (3 out of the 7 nights) If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times. Hit the Jackpot on an...
-
Customer Service Assistant Level 1
2 days ago
Coventry, United Kingdom Wilko Full time**Customer Service Assistant Level 1**: - Hourly Rate - ** 10.62** - Location - ** Coventry (Cannon Park Shopping Centre)** - Contract Type - ** Permanent** - Hours / Specific Hours - ** / Fully Flexible**: **Monday - Saturday 6am - 7pm** **Sunday 10am-5pm** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants -...