**Job Overview**

**Duties**
- Provide support and assistance to the Library Manager.
- Assist in the efficient operation of Shifnal library, issuing and returning borrowed items, assisting library users, recording statistics and maintaining an attractive and well organised library.
- Reception duties, to include meeting and greeting visitors, dealing with queries from members of the public (in person and via the telephone).
- Assist customers with the use of public access computers in the library, offering advice or support as required.
- Participate in the management of library stock as required.
- Assist in the recording, reporting and monitoring of library income as required.
- Assist in the recording, reporting and monitoring of library performance as required.
- Assist with library or Council events and promotion.
- Act as advocate of the Shifnal Library and Council services.
- Liaise with members of the Public, Council and appropriate stakeholders regarding library functions as required.
- Assist and cover duties during periods of absence of other key members of staff.
- Follow correct procedures for the security of the building, cash, equipment, data and Council property.

**Experience**

**Job Type**: Part-time

Pay: £12.21-£12.26 per hour

Expected hours: 6 per week

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 2 years (required)
- Library services: 2 years (preferred)
- Public Sector: 2 years (preferred)
- Education: 2 years (preferred)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

**Location**:

- Shifnal TF11 8AZ (preferred)

Work Location: In person

Application deadline: 31/01/2025