Quality Manager

1 week ago


Cheadle, United Kingdom Human Appeal Full time

Here at Human Appeal we have an exciting opportunity for a **Quality Manager** to join our team based in**Cheadle, Greater Manchester**, following a**Hybrid work pattern**. You will join us on a full-time basis aspart of an initial 1-year fixed term contract with a view to progressing into a permanent role. In return, you will receive a competitive salary of**£36k per annum.**

Human Appeal is a faith-based charity that aims to abolish poverty by providing humanitarian aid, sustainable development programs and championing advocacy for our beneficiaries worldwide.

**Benefits of joining us as our Quality Manager include**:

- 35 days Annual Leave
- Matched pension contribution
- Employee discounts and memberships
- Access to wellbeing hub
- Prayer facilities
- Opportunity to really make a difference

**Key duties and responsibilities of the Quality Manager**:

- Effective implementation of agreed quality management system (QMS) to all locations, and helping in standardising work practices. Continued ISO 9001:2008/2015 certification as a result of third-party audit.
- Successfully contribute to the development of the Internal Audit function of Human Appeal that will provide assurance at organisational level to all Human Appeal managers in the UK and globally.
- Assist in the successful monitoring on the effectiveness of Human Appeal’s risk management and internal control environment, including GDPR and Fraud.
- Contribute to an internal strategy, audit plans and methodologies.
- Assist in providing real-time assurance to Human Appeal teams in line with SLA and successfully mitigating risks.
- Contribute to the development of 'fit for purpose’ and 'risks mitigated’ Human Appeal policies, procedures and systems.
- Agree terms of reference, presenting the findings and following up on recommendations and agreed action plans.

**What we’re looking for in our Quality Manager**:

- Auditor qualification with relevant experience. Degree level ideally. Membership of CIIA.
- 3-5 Years of Experience
- MS Office Suite, computer literate
- Fluent English essential; Additional languages desirable e.g. French, Arabic, Urdu
- Passionate and knowledgeable about the international development sector

This would be an ideal role for an experienced Auditor looking to make a difference in a rewarding role within the Charity Sector



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