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Dental Practice Lead Receptionist

2 weeks ago

Wembley, United Kingdom Shri B Dental Practice Full time

**Job Overview**

**Duties**
- Greet patients warmly upon arrival and assist them with check-in procedures.
- Manage appointment scheduling, confirmations, and cancellations efficiently.
- Handle incoming calls, addressing inquiries and directing calls to appropriate staff members.
- Maintain accurate patient records and ensure all information is up to date.
- Process patient payments and manage billing inquiries professionally.
- Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
- Collaborate with dental staff to ensure seamless patient flow throughout the day.
- Uphold confidentiality and adhere to data protection regulations at all times.

**Requirements**:

- Proven experience in an administrative or office role, preferably within a healthcare setting.
- Excellent communication skills, both verbal and written, with a strong customer service orientation.
- Strong organisational skills with the ability to multitask effectively in a fast-paced environment.
- Proficiency in using office software and dental practice management systems is advantageous.
- A keen attention to detail and the ability to maintain accuracy in all tasks.
- A positive attitude and a willingness to work as part of a team dedicated to patient care.

**Job Types**: Full-time, Part-time, Permanent

Pay: £28,909.00-£29,293.00 per year

Additional pay:

- Performance bonus

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person

Expected start date: 05/05/2025