Parts Advisor

2 weeks ago

Dumfries, United Kingdom Lloyd Ltd Full time

An opportunity has arisen for an experienced Parts Advisor to join the busy parts department at our Lloyd Ltd branch in Dumfries.

The successful applicant will support our internal and external customers by providing parts and providing excellent, knowledgeable customer service at all times. Playing a key role within the business, this role will involve working alongside our busy workshop to assist with their work, whilst also serving and supporting our new and regular over-the-counter customers.

**Job Role**
- Actively building rapport with customers, both face to face and over the telephone, asking questions to understand their requirements.
- Quoting prices and availability of stock.
- Monitoring and maintaining agreed parts stock levels, maximising availability of items and ensuring the departmental manager is kept informed of stock movement and shortages.
- Checking all parts and accessories are in good order on receipt from suppliers.
- Supporting the Parts Department to deliver objectives and reach targets.
- Ensuring all parts and accessories are correctly stored and located and appropriate housekeeping standards are met.

**Job Criteria**
- Experience in a parts department (essential).
- Experience within the agricultural, construction or groundcare/lawncare sectors (desirable).
- Motivated, with a proactive approach to customer service.
- Excellent interpersonal and organisational skills.
- Ability to work under pressure and to deadlines.
- IT literate.

**Benefits**

In return, we can offer:

- Competitive salary.
- 29 days annual leave, increasing with length of service up to 32 days.
- Access to a retailer discount scheme.
- Training and development opportunities.
- Staff discount.
- Company pension scheme (including life assurance cover).
- Wellness and support services, including 24/7 GP access

**Contract Type - **Permanent

**Working Hours - **40 hours per week working Monday to Friday from 8.00 a.m. to 5.00 p.m., plus Saturday mornings on a rota basis, with additional overtime also available.

**Lloyd Limited**

Founded in 1964 as one tractor dealership in Carlisle, Lloyd Ltd is now one of Britain’s leading distributors of a wide range of agricultural, construction and groundcare machinery and equipment, with seven branches across the north of England and south of Scotland. Covering every aspect of sales, service and parts, Lloyd Ltd represents many of the world’s leading manufacturers, including New Holland, Doosan, Manitou, Honda, Kubota, Amazone, Väderstad and many more.

From tractors to telehandlers, ride-on mowers to excavators, Lloyd Ltd has considerable experience and expertise in helping its customers identify the right equipment for the task at hand and ensuring it continues to perform to its best. With the addition of Lloyd Equestrian to its domestic Lawn & Leisure business, as well as selling and servicing new Isuzu’s and used pick-ups and 4x4s, Lloyd Ltd has become a one-stop-shop for the rural community.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Store discount

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme

Work Location: In person

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