Team Leader

Here at N Brown, we champion inclusivity by making our customers look and feel amazing. We help our customers to express themselves with stylish products, helpful services and flexible finance.
Working here you’ll explore everything the world of digital retail has to offer — asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly,and you’ve got the perfect place to show your skills and learn new ones. So, if you collaborate, think on your feet, embrace innovation and love rising to a challenge, your work with us will have a serious impact on the business, your career and our customers’lives. We are proud to be N Brown.
We are looking for a Team Leader to support the delivery of the Logistics Operational objectives in line with strategy and annual business plans. The role includes the effective management of specific operational processes, resource and colleagues within theLogistics operation. To provide an excellent customer experience for all internal and external customers within agreed objectives and SLA’s. To drive change through a continuous improvement culture. To role model our core behaviors and be an advocate for ourculture.
The hours for this Team Leader role will be evening shift, 4 days on 4 days off 2pm - 1:30am
What you'll do as Team Leader:

- Lead, support, motivate, train, develop and performance manage the Logistics Operational colleagues in your team to ensure Logistics Operational objectives are met through effective management.
- Ensure all colleague time and attendance is adjusted daily via My People Portal exceptions and that all colleague management activity is expedited as quickly as possible in line with policies and procedures and accurately recorded in My People Portal andthe ER tracker. Ensure all colleagues absence is managed inline with company policy.
- Provide operational delivery of all Health & Safety (including all current COVID) measures and housekeeping requirements ensuring a safe and clean environment for all colleagues and visitors on the Logistics sites.
- Achieve all production, compliance targets and SLA’s ensuring the most cost effective use of resource and services. Respond to adjustments in production plans and assign resource accordingly.
- Deliver the departmental budgets through effective manpower planning and performance management. Review performance and quality for your area of responsibility and provide weekly cost analysis.Review and respond to direction to investigate trends in MI.
- Be flexible with start / finish times of shift in order to plan the day and provide accurate details for handovers for colleagues. Support business needs with flexibility of overtime when required.
- Be multiskilled to manage several departments outside of your main department.
- Role model our core behaviors and be an advocate for our culture.
- Identify process improvements and support implementation through the use of lean six sigma methodology to ensure the logistics operation is efficient and flexible to meet our customer demands.
- Carry out any other duties required by the line manager that are appropriate with the post, grade and level of responsibility of this role, for which the role holder has the necessary experience and/or training.

In return for your hard-work and commitment as Team Leader, you’ll receive fantastic training and a competitive benefits package.
Having a criminal record will not necessarily prevent an individual from obtaining a position with JD