Veterinary Pharmacy Patient Care Assistant

**Job Title**: PCA**- Pharmacy** Patient Care Assistant**

**Salary**: Tier 1 scale of the PCA banding

Location: Willows Veterinary Centre

**Job Type**: Full Time Position

Hours: 38 hours averaged per week
- 1:6 weekend shifts including bank holidays

**Your role and responsibilities**

The successful applicant will work as part of the Clinical Support Team to provide consistently high standards of patient care and as well as ensuring practice standards are maintained to a high quality.

This position offers an opportunity to gain experience in other aspects of patient care, as well as developing both your pharmaceutical and technical knowledge. You will be working in a busy environment as part of a large multidisciplinary team, where no two days are the same. Our expectation of you is that you take the highest level of care, have pride in your work and use your initiative in creating a better world for pets.

Our Patient Care Assistants undertake a variety of duties as directed by the Veterinary Surgeons and/or Registered Veterinary Nurses, and duties or responsibilities may include:

- Preparing medications to be dispensed for patients as per the veterinary surgeon, in line with the guidelines set out by the RCVS
- Placing orders with suppliers for medications and consumables in accordance with legislation
- Handling deliveries arriving at the practice and following the correct storage requirements as stated by the manufacturer
- Implementation of appropriate infection control measures throughout the hospital to include regular cleaning schedules as per specified area checklists

This is a great opportunity to an individual wishing to start a career in clinical support. Many of our patient care assistants have gone on to have successful careers in veterinary nursing. Full support and training will be provided.

**Benefits**
- 5 weeks holiday plus bank holidays and Birthday Leave
- External CPD funded
- Extensive free online Linnaeus CPD program
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including:

- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme

**About us**

Willows Veterinary Centre and Referral Service is one of the leading small animal referral centres in the world, having been delivering the highest possible standard of pet healthcare for over 30 years.

Our vision is to provide an unrivalled clinical, patient, client and team experience that is recognised for excellence across the world. Our values centre around the care of our patients, our clients, our referring vets, each other, and the environment to make A BETTER WORLD FOR PETS.

Willows is widely known for the delivery of CPD, and we strongly encourage all our associates to continually develop their skills and knowledge. We employ over 250 Associates working as part of an outstanding multi-disciplinary team led by internationally-renowned Specialists. Our service teams include orthopaedics, neurology, ophthalmology, internal medicine, clinical nutrition, oncology, soft tissue surgery, cardiology, dermatology, Emergency and Critical Care (ECC), anaesthesia and analgesia, diagnostic imaging and physiotherapy.

In-patient care is a priority and includes 24-hour veterinary and nursing cover, with support from a team of emergency vets and Interns. Our hospital facilities are of the highest quality, including on-site Siemens 64-slice CT, Siemens 1.5T MRI, two in-theatre mobile image intensifiers, two digital radiography rooms, ultrasonography, electro diagnostics, video endoscopy and an extensive range of advanced surgical equipment.