Educational Support Coordinator

**Job Title: Educational Support Coordinator**

**Key Responsibilities**:

- **Coordinate and Administer Apprenticeship Programs**:

- Provide essential administrative support for the coordination and administration of Apprenticeship programs.
- Update and maintain business systems, including Onefile and Maytas, ensuring accurate records and timely completion of reports.
- **Develop and Maintain Systems and Procedures**:

- Assist in the development and maintenance of systems and procedures related to the administration and documentation of Apprenticeship programs.
- Manage Awarding Body registration and certification processes, adhering to specified timelines.
- **Audit and Compliance**:

- Undertake internal and external audits, inspections, and self-assessment processes.
- Ensure adherence to company quality systems and compliance with relevant regulations.
- **Apprenticeship Administration**:

- Manage the administration of Apprenticeship starts, reviews, suspensions, unsuspensions, achievements, leaver paperwork, and certificates.
- Maintain accurate records in electronic and/or paper-based formats.
- **Data Management**:

- Keep the Maytas MIS system up to date and accurate through precise data entry and amendments.
- Manage learner files, paperwork, and e-portfolios to a high standard and ensure audit readiness.
- **Communication and Collaboration**:

- Attend and contribute to team and operational meetings.
- Maintain excellent working relationships with management, apprenticeship coaches, and quality staff.

**General Responsibilities**:

- Adhere to the Company’s policies, including Anti-Bribery and Corruption, Equality, Prevention of Harassment & Bullying, Public Disclosure, Health, Safety, and Environmental policies.
- Ensure compliance with statutory responsibilities and Company policies related to Health and Safety, GDPR, Diversity and Inclusion, and other relevant legislation.
- Responsible for personal time and attendance, maintaining a clean and safe work area.
- Work within the Company’s Quality procedures within relevant departments.
- Achieve deadlines and targets set by the Line Manager.
- Undertake agreed training and maintain a record of Continuous Professional Development.
- Act in a professional manner and in the Company’s best interests.
- Perform other duties associated with the role as required.

**Qualifications and Skills**:

- Knowledgeable with Microsoft Office Suite
- Strong organizational and time-management skills.
- Excellent attention to detail and accuracy in record-keeping.
- Familiarity with Onefile and Maytas systems is a plus.
- Effective communication and interpersonal skills.
- Ability to work collaboratively and contribute to team success.

**What to expect from Pearson**

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

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