Bank Coordinator

7 days ago

Ipswich, United Kingdom Practice Plus Group Full time

Looking for a way to make the most of your communication, organisation and administration skills? Join the team supporting our Clinical Assessment Service (in **Ipswich**) and you’ll get a **flexible choice of hours**, plus the chance to **develop your career**.
As the largest independent provider of NHS services, Practice Plus Group is delivering a new model of Integrated Urgent Care that reduces pressures on services and staff. By bringing together NHS 111 call centres, clinical assessment and other urgent care services,we enable patients to access the right care, when they need it. It’s better for everyone.
As a **Bank Coordinator** at our Clinical Assessment Service, you’ll be a single point of contact and liaison for all members of this multidisciplinary team, as well as other internal and external services. You’ll provide coordination and supportto ensure the smooth running of shifts - and respond swiftly and efficiently if there’s any breakdown in the service. This could include making comfort/safety calls to patients when required.
This is a Bank role that enables you to choose to accept the shifts you want. However, to support our Out Of Hours services, we will expect you to be available to work around 15 hours a week, across evenings and weekends.
**What you will need**:

- Excellent telephone manner and communication skills, with the interpersonal skills to listen, adapt, negotiate and persuade.
- Excellent organisational and administration skills, with previous admin experience and a strong customer service focus.
- Computer skills - particularly Excel and Word - with an understanding of confidentiality/data protection.

**What you will get**:

- Pay: £11.24 - £15.97 per hour (depending on shift)
- Free online and face-to-face training.
- 25 days’ annual leave (full time equivalent), increasing with service up to 28 days per year + bank holidays.
- Opportunities for ongoing training and career progression into other operational roles within our services.
- Practice Plus Gorup benefits including online shopping discounts and vouchers, pension, free eye tests, cycle to work schemes and more.

**About The Company**
Practice Plus Group is passionate about great healthcare. We believe that anyone should be able to access excellent care, whether via the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care,with an unrivalled range of different services provided across the country. We’re proud to be at the forefront of developing new and exciting ways to support the nation’s health too, helping patients to maximise their wellbeing and live life to the full.
When you’re part of the Practice Plus Group team, you don’t just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. We’ll help you be the best you can be.
We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance - so we always try to be flexible, helping you fit your working life around your homelife.
Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.

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