Customer Care Colleague

5 days ago


Essex, United Kingdom Barclays Full time

**Job role**:Customer Care Colleague

**Location**: Chelmsford

**Length**:6 Months

**Hours**: 35 hours per week

**Shifts**:Between Monday-Saturday

**PAYE only**

**Overall purpose of the role**

Barclays are looking for a Customer Care Colleague to join their well established team in the Chelmsford Branch. You will be the face of Barclays for our customers who are visiting the branch for their everyday banking needs and your focus will be committed to supporting customers and ensuring their experience is one to remember.

**Key Accountabilities**:

- Meet and greet customers
- Providing support with self service devices when needed
- Helping customers with appointments
- Ensuring customers are seen to in a timely manner

**Key Skills**:

- Previous Banking experience is not essential however experience in a customer facing role would be beneficial as you will be within the banking hall daily (any other customer service experience i.e call centres etc. is also welcome)
- Customer service centric
- Team player

**About Barclays**

Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.

**Values**

Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.

**Diversity**

Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.

**Hybrid Working**

**Your Benefits**

As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.



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